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岗位职责
•Formulates and recommends policies, procedures and standards pertaining to Recruitment & Selection, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, learning and Development, Performance Management and Career Development in accordance with Raffles’ established guidelines as well as national and industry, laws and customs, and ensuring that they are complied with by all departments
•Develops and proposes plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business
•Liaises with employment agencies, educational institutions, government bodies etc for staff and possible sources of recruitment
•Formulates and recommends a sound wage and salary system, which facilitates the attracting and retaining of staff
•Identifies, prioritizes and meets the short and long term training and development needs of the Hotel
•Oversees the Hotel’s staff facilities including staff locker rooms, rest rooms, and staff restaurant
•Directs the Hotel’s employee events and social and recreational activities
•Directs the Hotel’s employee recognition programs
•在员工招聘 & 筛选、薪资及员工福利、安全以及健康、员工沟通、员工关系、学习及发展、绩效管理和职业发展等相关方面,制定并推行与莱佛士现有制度以及国家和行业的法律法规相一致的的政策、程序以及标准,并确保各部门都遵守和执行
•制定与目前及未来酒店人员需求计划,并根据酒店的经营状况确保合适的人员配置
•与招聘机构、教育机构以及政府机关等组织进行联络接洽,建立招聘渠道
•制定并推行有效的薪资系统来帮助吸引和保留员工
•觉察出并提前迎合酒店在短期或长期内可能出现的培训和发展需求
•管理酒店的员工设施,包括员工更衣室、休息室以及员工餐厅
•组织酒店的员工活动、社交和娱乐活动
•指导酒店的员工奖励计划
岗位要求
•Demonstrate leadership qualities to build strong employee engagement
•Strong interpersonal skills and attention to detail
•Ability to work independently
•Good communicator with fluency in English and ability to communicate in Mandarin
•Proven organizational skills, able to set and meet deadlines as well as follow-through
•Good understanding of what it takes to build a strong service culture
•High integrity and ability to keep confidentiality
•Executive presence – self assured exuding quiet confidence and humility
•Minimum 8 years’ experience in managing Human Resources function in a luxury hotel / hospitality industry
•为建立高度的员工满意度,展现领导力品质
•熟练的人际关系技巧以及高度关注细节
•能独立承担工作
•能熟练用英语交流,普通话标准
•良好的组织能力,能及时完成工作并能做好跟进工作
•能很好地理解如何建立强大的服务文化
•为人正直并能保守工作机密
•执行力展现 – 沉着自信并谦虚
•至少8年从事奢华酒店/服务行业人力资源管理的经验
所有绝美的旅程都会在某一个地方开始,而我们的开端源于130多年前的新加坡,伴随着第一家莱佛士酒店的开幕。时值今日,莱佛士足迹遍布全球知名城市,成为广为认可的国际酒店品牌。深圳鹏瑞莱佛士酒店位于深圳湾金融中心,直接与前海新经济开发区相连,并直临港深大桥和香港出入境,到达香港中心只需30分钟的车程。酒店拥有168个宽敞豪华的客房,同时酒店也有6间餐饮场所、健身中心、水疗、室内游泳池、大宴会厅和各种会议室。在莱佛士,我们相信真正的奢华,不仅仅来自于物质奢华,而是源自宾客感受,我们称之为“触动心灵的奢华”。我们为具有天赋、专心致力于酒店行业、自我鞭策,并热忱追随全球领导地位酒店品牌的同事们,提供绝佳的职业发展与成长机会。All great journeys begin somewhere, and ours began in Singapore some 130 years ago with the opening of the first Raffles Hotel. Today, Raffles has evolved into an international brand, with the Raffles name spans across the globe from exotic destinations to vibrant cities.Raffles Shenzhen is located in the Shenzhen Bay Financial Center, with direct connections to the new Qianhai Economic Zone. And with the Hong Kong Bridge and border crossing just opposite, it will only be a 30-minute drive to the central of Hong Kong. The hotel features 168 spacious and luxurious guestrooms, all with expansive views. There is a choice of 6 F&B venues, Fitness Centre, Spa, Indoor swimming pool, Ballroom and various meeting rooms.At Raffles, we believe that true luxury is not just about physical luxury, it is about how our guests feel. We call this ‘emotional luxury’. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global hospitality brand.深圳鹏瑞莱佛士酒店公开招聘日(工作日)Raffles Shenzhen Open Day 时间:每周一至周五早上十点到十二点;下午两点到五点Date & Time: Every Monday to Friday, 10:00-12:00;14:00-17:00地点:深圳市南山区粤海街道中心路3008号,深圳湾壹号广场7栋,深圳鹏瑞莱佛士酒店负一层人才与文化部办公室Venue: Raffles Shenzhen, B1F, T7, One Shenzhen Bay, Zhongxin Road 3008, Nanshan District, Shenzhen投递简历小贴士 Tips for you 通过最佳东方网站投递(请您耐心等待回复,无需重复使用邮箱再次发送);Apply the position via veryeast.com (please wait for the reply, do not send your CV again to email);