招聘送餐部主管 IRD Supervisor_深圳鹏瑞莱佛士酒店招聘信息-最佳东方

· Supervise In-Room Dining operations tomaintain service standard

监督和管理送餐部的运作，坚持服务标准

· Assist management by creating weeklyduty rosters

协助每周的排班

· Handle guests complaints promptly andcourteously and ensure follow-through

及时和礼貌地处理客人投诉并确保跟进

· Check on talents discipline, groomingstandards and punctuality

检查人才的纪律，仪容仪表和考勤

· Check on guest satisfaction and properhandling of feedback and follow-up

调查客人满意度妥善处理投诉并跟进

· Assist Assistant Manager in conductingdaily shift briefings to update and disseminate relevant information to In-RoomDining talents

协助副经理召开每个班次班前例会更新并向送餐部人才传达相关信息

· Assist in talent’s development,counselling and resolving of talent conflict

帮助人才发展，协调和解决人才冲突

· To report any complaints, incidents or anyother irregularities to the Management

向管理层汇报所有投诉事件，工作情况或者其他违规行为

· Ensure proper maintenance of operating equipmentas well as service and storage areas

确保操作设备，服务和存储区域的维修

· Help minimize waste, breakages andmishandling of supplies and equipment

帮助减少浪费，破损和物资与设备的不恰当使用

· Carry out light cleaning and maintenanceof the pantry area

完成照明设备的清洁和工作间的维修

· Monitor quality of products and servicesin every single In-Room Dining order

监督每个房间送餐的产品和服务质量

· Attend all meetings and training asrequested by In-Room Dining Management

根据送餐部经理的要求参加所有会议和培训

· Conduct training for all talent asassigned by In-Room Dining Manager

按照送餐部经理的安排对所有人才进行培训

· Assist in managing talents’ performanceappraisals and performance logs

协助评估人才的工作表现

· Handle cash following established andproper Accounting procedures

按照规定的财务程序管理现金

· Carry out any other duties as and whenassigned by the Management of the Hotel

完成酒店管理层安排的其他工作

· Assist other Food & Beverage Outletsin their operations during peak hours if needed

必要时在高峰期内协助其他餐厅的工作

所有绝美的旅程都会在某一个地方开始，而我们的开端源于130多年前的新加坡，伴随着第一家莱佛士酒店的开幕。时值今日，莱佛士足迹遍布全球知名城市，成为广为认可的国际酒店品牌。深圳鹏瑞莱佛士酒店位于深圳湾金融中心，直接与前海新经济开发区相连，并直临港深大桥和香港出入境，到达香港中心只需30分钟的车程。酒店拥有168个宽敞豪华的客房，同时酒店也有6间餐饮场所、健身中心、水疗、室内游泳池、大宴会厅和各种会议室。在莱佛士，我们相信真正的奢华，不仅仅来自于物质奢华，而是源自宾客感受，我们称之为“触动心灵的奢华”。我们为具有天赋、专心致力于酒店行业、自我鞭策，并热忱追随全球领导地位酒店品牌的同事们，提供绝佳的职业发展与成长机会。All great journeys begin somewhere, and ours began in Singapore some 130 years ago with the opening of the first Raffles Hotel. Today, Raffles has evolved into an international brand, with the Raffles name spans across the globe from exotic destinations to vibrant cities.Raffles Shenzhen is located in the Shenzhen Bay Financial Center, with direct connections to the new Qianhai Economic Zone. And with the Hong Kong Bridge and border crossing just opposite, it will only be a 30-minute drive to the central of Hong Kong. The hotel features 168 spacious and luxurious guestrooms, all with expansive views. There is a choice of 6 F&B venues, Fitness Centre, Spa, Indoor swimming pool, Ballroom and various meeting rooms.At Raffles, we believe that true luxury is not just about physical luxury, it is about how our guests feel. We call this ‘emotional luxury’. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global hospitality brand.深圳鹏瑞莱佛士酒店公开招聘日(工作日）Raffles Shenzhen Open Day 时间：每周一至周五早上十点到十二点；下午两点到五点Date & Time: Every Monday to Friday, 10:00-12:00；14:00-17:00地点：深圳市南山区粤海街道中心路3008号，深圳湾壹号广场7栋，深圳鹏瑞莱佛士酒店负一层人才与文化部办公室Venue: Raffles Shenzhen, B1F, T7, One Shenzhen Bay, Zhongxin Road 3008, Nanshan District, Shenzhen投递简历小贴士 Tips for you 通过最佳东方网站投递(请您耐心等待回复，无需重复使用邮箱再次发送)；Apply the position via veryeast.com (please wait for the reply, do not send your CV again to email)；