· Supervise maintenance of servicestandards during banquet service operations
在宴会服务过程中监督服务标准
· Assist in developing duty rosterand stationplan
协助制定排班和平面图
· Check on talents discipline, grooming standardsand punctuality
检查人才纪律,仪容仪表和考勤
· Check on guests’ satisfaction andproper handling of feedback and follow-up
调查客人满意度,处理客人投诉并跟进
· Assist Banquet Manager in talentdevelopment, counselling and resolving talent conflict
协助宴会厅经理帮助人才的发展,协调并解决人才冲突
· Weekly entry of Banquet talentovertime and allowances
每周宴会人才的加班小时和补贴
· Keeping track of banquetservice’s operating cutleries and crockery to ensure par level for smoothoperations
宴会厅餐具的盘点,确保正常的运作
· Requisition of items which needto be replenished due to breakages or replacement
由于破损或需要更换的项目的补充
· Responsible for raisingstewarding/dry store requisition form
负责管事部和干货物品的领料单
· Monthly stock takes of both thestewarding equipment and dry store par, with reference to checklists issued bythe stewarding department and cost control respectively
每月参考管事部和成本控制的清单检查管事部设备和干货仓库标准库存
· Maintain all operating equipmentin banquet service and raise Engineeringwork order and co-ordinate damaged items for repair
维护所有与宴会服务相关的操作社会,下工程维修单并跟进损坏设备的维修
· Ensure that all service andstorage areas are kept safe and clean
确保所有服务和存储区域保持安全和整洁
· Attend all meetings and trainingas requested by Banquet Manager
参加宴会厅经理要求的所有会议和培训
· Ensure execution of servicestandards during operations and give training and guidance
确保服务标准的执行并给予培训和知道
· Account and handle cash accordingto established and proper Accounting procedures
根据规定的财务程序合理使用现金
· Assist Food & BeverageOutlets in their operations within peak times when needed
当需要时在高峰期协助其他餐厅的运作
· Assist outlet managers and carryout requests made by the management
协助餐厅经理完成管理层安排的工作
所有绝美的旅程都会在某一个地方开始,而我们的开端源于130多年前的新加坡,伴随着第一家莱佛士酒店的开幕。时值今日,莱佛士足迹遍布全球知名城市,成为广为认可的国际酒店品牌。深圳鹏瑞莱佛士酒店位于深圳湾金融中心,直接与前海新经济开发区相连,并直临港深大桥和香港出入境,到达香港中心只需30分钟的车程。酒店拥有168个宽敞豪华的客房,同时酒店也有6间餐饮场所、健身中心、水疗、室内游泳池、大宴会厅和各种会议室。在莱佛士,我们相信真正的奢华,不仅仅来自于物质奢华,而是源自宾客感受,我们称之为“触动心灵的奢华”。我们为具有天赋、专心致力于酒店行业、自我鞭策,并热忱追随全球领导地位酒店品牌的同事们,提供绝佳的职业发展与成长机会。All great journeys begin somewhere, and ours began in Singapore some 130 years ago with the opening of the first Raffles Hotel. Today, Raffles has evolved into an international brand, with the Raffles name spans across the globe from exotic destinations to vibrant cities.Raffles Shenzhen is located in the Shenzhen Bay Financial Center, with direct connections to the new Qianhai Economic Zone. And with the Hong Kong Bridge and border crossing just opposite, it will only be a 30-minute drive to the central of Hong Kong. The hotel features 168 spacious and luxurious guestrooms, all with expansive views. There is a choice of 6 F&B venues, Fitness Centre, Spa, Indoor swimming pool, Ballroom and various meeting rooms.At Raffles, we believe that true luxury is not just about physical luxury, it is about how our guests feel. We call this ‘emotional luxury’. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global hospitality brand.深圳鹏瑞莱佛士酒店公开招聘日(工作日)Raffles Shenzhen Open Day 时间:每周一至周五早上十点到十二点;下午两点到五点Date & Time: Every Monday to Friday, 10:00-12:00;14:00-17:00地点:深圳市南山区粤海街道中心路3008号,深圳湾壹号广场7栋,深圳鹏瑞莱佛士酒店负一层人才与文化部办公室Venue: Raffles Shenzhen, B1F, T7, One Shenzhen Bay, Zhongxin Road 3008, Nanshan District, Shenzhen投递简历小贴士 Tips for you 通过最佳东方网站投递(请您耐心等待回复,无需重复使用邮箱再次发送);Apply the position via veryeast.com (please wait for the reply, do not send your CV again to email);