西点及瑞廊经理 Patisserie & RUI Lounge Manager
8千-1.3万
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发布于 09:26
西点及瑞廊经理 Patisserie & RUI Lounge Manager
8千-1.3万
深圳 | 经验不限 | 大专 | 招1人
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职位描述

·        Motivate, discipline, direct and supervise the work of assistantmanagers while maintaining effective relationships

激励,培养,指导和监督副经理的工作同时保持有效的关系

·        Be present in day-to-day outlet operations to ensure standards are beingfollowed

负责餐厅的日常运作确保标准的执行

·        Adhere to company standards and service levels to increases sales andminimize costs, including food, beverage, supply,utility and labor costs

遵循公司的标准和服务水平,提高销售额,降低成本,包括食品,酒水,物资,设施和人力成本

·        Assist in the preparation of F&B Outlets’ budgets, forecasts andperformance reports 

协助制定餐厅的预算,预测和业绩报表

·        Analyze financial and operating information and prepares financial andbusiness reports for senior F&B Management

分析财务和运作信息,提供财务和经营报表给餐饮部高层

·        Review the various Operations Manuals and incorporate into training  

审查各种操作手册并纳入培训

·        Supervise F&B talent, including work allocation, training, andproblem resolution

管理餐饮部人才,包括工作分配,培训和解决问题

·        Ensure a safe working and guest environment to reduce the risk of injuryand accidents

确保一个安全的工作和客户环境,减少风险和意外事件的发生

·        Ensure highest level of service in F&B Outlets by effectively respondingto complaints

通过有效处理投诉确保最高层次的餐厅服务

·        Develop talent by providing ongoing feedback, establishing performanceexpectations and conducting performance reviews

通过提供持续的意见发展人才,设立期望并进行绩效考核

·        Prepare payroll and gratuity reports as required

按照要求提供工资和消费报表

·        Attend monthly talent meetings to discuss P&L statements and otheroperational issues

参加每月的人才会议讨论损益报告和其他运营问题

·        Establish guest database with preference records of regular guests

建立长住客的喜好数据库

·        Responsible for receiving business card collection and guest comments. 

负责接收和整理名片和客人意见

·        Establish/review sales incentive programs on a periodic basis, rewardinghigh achievers

定期建立/回顾销售奖励项目,奖励业绩优秀者

·        Maintain and control inventory of outlet/restaurant equipment and ensurethat inventory is kept clean and in good shape

维护和控制餐厅设备的库存,确保库存保持整洁和状况良好

·        Assume regular responsibility for shift managerial duties, especiallywith VIP functions

完成定期检查各班次工作的职责,尤其是重要客人的活动

·        Consistently look for improvements in F&B outlets to stay on top ofcompetitors

不断寻找改进餐厅的方法使其处于竞争者中的有利地位

·        Ensure hygiene standards and relevant health and safety regulations areadhered to

确保卫生标准和相关健康和安全政策的实施

·        Manage organization and cleanliness of departmental areas by conductingweekly walk through with Hygiene Manager, Housekeeping and EngineeringDepartment

通过每周和卫生经理,客房部,工程部检查来管理部门的清洁

·        Regularly inspect food & beverage quality

定期检查食品和酒水的质量

·        Constantly monitor the talent's appearance, attitude and degree ofprofessionalism

不断监督人才的仪表,态度和专业精神

·        Manage daily restaurant operations: talenting, scheduling, repair and maintenance,cleanliness, organization, service timing, quality product, etc.

管理餐厅的日常运作:人员,工作计划,维修,清洁,组织,服务时间,产品质量等等

·        Maintain opening, running and closing duties for department.

保持部门开始营业,营业中和结束营业的职责

·        To provide courteous and professional service atall times.

每时每刻提供有礼貌和专业的服务。

·        To maintain good working relationship with owncolleagues, and all other departments.

与同事和其他部门的人才保持良好的工作关系。

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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 国内上市公司
    企业性质
所有绝美的旅程都会在某一个地方开始,而我们的开端源于130多年前的新加坡,伴随着第一家莱佛士酒店的开幕。时值今日,莱佛士足迹遍布全球知名城市,成为广为认可的国际酒店品牌。深圳鹏瑞莱佛士酒店位于深圳湾金融中心,直接与前海新经济开发区相连,并直临港深大桥和香港出入境,到达香港中心只需30分钟的车程。酒店拥有168个宽敞豪华的客房,同时酒店也有6间餐饮场所、健身中心、水疗、室内游泳池、大宴会厅和各种会议室。在莱佛士,我们相信真正的奢华,不仅仅来自于物质奢华,而是源自宾客感受,我们称之为“触动心灵的奢华”。我们为具有天赋、专心致力于酒店行业、自我鞭策,并热忱追随全球领导地位酒店品牌的同事们,提供绝佳的职业发展与成长机会。All great journeys begin somewhere, and ours began in Singapore some 130 years ago with the opening of the first Raffles Hotel. Today, Raffles has evolved into an international brand, with the Raffles name spans across the globe from exotic destinations to vibrant cities.Raffles Shenzhen is located in the Shenzhen Bay Financial Center, with direct connections to the new Qianhai Economic Zone. And with the Hong Kong Bridge and border crossing just opposite, it will only be a 30-minute drive to the central of Hong Kong. The hotel features 168 spacious and luxurious guestrooms, all with expansive views. There is a choice of 6 F&B venues, Fitness Centre, Spa, Indoor swimming pool, Ballroom and various meeting rooms.At Raffles, we believe that true luxury is not just about physical luxury, it is about how our guests feel. We call this ‘emotional luxury’. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global hospitality brand.深圳鹏瑞莱佛士酒店公开招聘日(工作日)Raffles Shenzhen Open Day 时间:每周一至周五早上十点到十二点;下午两点到五点Date & Time: Every Monday to Friday, 10:00-12:00;14:00-17:00地点:深圳市南山区粤海街道中心路3008号,深圳湾壹号广场7栋,深圳鹏瑞莱佛士酒店负一层人才与文化部办公室Venue: Raffles Shenzhen, B1F, T7, One Shenzhen Bay, Zhongxin Road 3008, Nanshan District, Shenzhen投递简历小贴士 Tips for you 通过最佳东方网站投递(请您耐心等待回复,无需重复使用邮箱再次发送);Apply the position via veryeast.com (please wait for the reply, do not send your CV again to email);  
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