招聘前厅副经理 Assistant Front Office Manager_深圳鹏瑞莱佛士酒店招聘信息-最佳东方

· Review,verify and react to all group resumes, checking billing, room types, arrival,departure dates, and VIP designations. Ensure that each of them has achecklist attached and it has been completed.

审核、核实并对所有团队的简历做出反应，检查账单、房间类型、到达时间、出发日期和VIP指定。确保他们每个人都有一个清单，并且已经完成

· Adhere to andsign off on all cash handling, balancing of shift closings, and adjustments

坚持并签署所有现金处理，结转和调整平衡

· Maximize ourbrand by promoting our upsell programs

通过推广我们的提升销售计划来最大化我们的品牌

· Maintain andreport deficiencies in the department and knowledge of all safety and emergencyprocedures

维护和报告部门的不足之处，了解所有安全和应急程序

· Effectivelymaximizes inventory levels during high occupancy/sold out nights

在高入住率/售罄的夜晚有效地最大化库存水平

· Adheres toand promotes the Company’s health and safety policies to ensure a safe workenvironment and knowledgeable all safety and emergency procedures

遵守并推广公司的健康和安全政策，确保安全的工作环境，了解所有的安全和应急程序

· Cover DutyManager shifts as required

按要求为值班经理轮班

· Attendmonthly Credit meetings and ensure all accounting procedures are adhered tothroughout the department, including monitoring guest balance and city ledgeraccounts

参加月度信用会议，确保整个部门遵守所有的会计程序，包括监控客人的余额和城市挂账分类

· Coordinatewith the Front Office and Housekeeping to insure VIP and Le Club preferencesare consistently met.

协调前厅部和客房部，确保VIP和乐雅会会员偏好始终得到满足

· To provide avisual management presence in the hotelLobby

在酒店大堂提供视觉管理

· To ensure thesafe running of the hotel

确保酒店安全运行

· To providecontinuity of management in complaint handling, both face to face, viatelephone and in writing, depending on the situation and requirement

根据情况和要求，在处理投诉方面提供连续性管理，包括面对面、电话沟通和书面沟通

所有绝美的旅程都会在某一个地方开始，而我们的开端源于130多年前的新加坡，伴随着第一家莱佛士酒店的开幕。时值今日，莱佛士足迹遍布全球知名城市，成为广为认可的国际酒店品牌。深圳鹏瑞莱佛士酒店位于深圳湾金融中心，直接与前海新经济开发区相连，并直临港深大桥和香港出入境，到达香港中心只需30分钟的车程。酒店拥有168个宽敞豪华的客房，同时酒店也有6间餐饮场所、健身中心、水疗、室内游泳池、大宴会厅和各种会议室。在莱佛士，我们相信真正的奢华，不仅仅来自于物质奢华，而是源自宾客感受，我们称之为“触动心灵的奢华”。我们为具有天赋、专心致力于酒店行业、自我鞭策，并热忱追随全球领导地位酒店品牌的同事们，提供绝佳的职业发展与成长机会。All great journeys begin somewhere, and ours began in Singapore some 130 years ago with the opening of the first Raffles Hotel. Today, Raffles has evolved into an international brand, with the Raffles name spans across the globe from exotic destinations to vibrant cities.Raffles Shenzhen is located in the Shenzhen Bay Financial Center, with direct connections to the new Qianhai Economic Zone. And with the Hong Kong Bridge and border crossing just opposite, it will only be a 30-minute drive to the central of Hong Kong. The hotel features 168 spacious and luxurious guestrooms, all with expansive views. There is a choice of 6 F&B venues, Fitness Centre, Spa, Indoor swimming pool, Ballroom and various meeting rooms.At Raffles, we believe that true luxury is not just about physical luxury, it is about how our guests feel. We call this ‘emotional luxury’. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global hospitality brand.深圳鹏瑞莱佛士酒店公开招聘日(工作日）Raffles Shenzhen Open Day 时间：每周一至周五早上十点到十二点；下午两点到五点Date & Time: Every Monday to Friday, 10:00-12:00；14:00-17:00地点：深圳市南山区粤海街道中心路3008号，深圳湾壹号广场7栋，深圳鹏瑞莱佛士酒店负一层人才与文化部办公室Venue: Raffles Shenzhen, B1F, T7, One Shenzhen Bay, Zhongxin Road 3008, Nanshan District, Shenzhen投递简历小贴士 Tips for you 通过最佳东方网站投递(请您耐心等待回复，无需重复使用邮箱再次发送)；Apply the position via veryeast.com (please wait for the reply, do not send your CV again to email)；