• 五险一金
• 技能培训
• 职业规划
• 岗位晋升
• 包吃包住
• 节日礼物
• 带薪年假
• 人性化管理
• 员工生日礼物
• 管理规范

·         Conducts frequent checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, talents grooming and manning levels are in order and takes appropriate action where necessary and report to Fitness Manager accordingly.
组织持续性的检查以确保在服务程序，卫生清洁标准，维护和修理，人才仪容仪表，礼貌程度方面正常，如不好可以适当的给予处理并报告经理。
·         Check and make duty rosters, vacation planning and scheduling and public holiday planning before submitting to Fitness Manager for approval.
检查和制定工作手册，休假计划和公休需提交给经理批准。
·         Control all talents in term of cleanliness, grooming, uniforms, timelines and job performance. Keeps logbook in irregularities.
管理所有人才的卫生，仪容，制服，时间表，和工作表现，记录违规行为。
·         To notify the Fitness Manager of possible damage, defects and breakdown in the working areas and materials of the department and follow up with proper actions.
报告经理区域上有可能的物品损坏，并跟进采取适当行动。
·         Assist guest with problems, complaints, request and follow ups.
协住解决客人问题，投诉，要求并跟进。
·         To ensure that the work area are properly maintained and to ensure that it is always clean and presentable.
 确保工作区域维护正常和确保一直干净和可观性。
·         Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
眼神交流,面带微笑,友好的问候,热情欢迎并尽可能称呼每一位客人。
·         Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
积极的倾听客人的要求并及时的回复客人,以确保客人的任何要求得到明确的答复及客人的问题得到及时的解决,让客人满意且建立信任。

所有绝美的旅程都会在某一个地方开始，而我们的开端源于130多年前的新加坡，伴随着第一家莱佛士酒店的开幕。时值今日，莱佛士足迹遍布全球知名城市，成为广为认可的国际酒店品牌。深圳鹏瑞莱佛士酒店位于深圳湾金融中心，直接与前海新经济开发区相连，并直临港深大桥和香港出入境，到达香港中心只需30分钟的车程。酒店拥有168个宽敞豪华的客房，同时酒店也有6间餐饮场所、健身中心、水疗、室内游泳池、大宴会厅和各种会议室。在莱佛士，我们相信真正的奢华，不仅仅来自于物质奢华，而是源自宾客感受，我们称之为“触动心灵的奢华”。我们为具有天赋、专心致力于酒店行业、自我鞭策，并热忱追随全球领导地位酒店品牌的同事们，提供绝佳的职业发展与成长机会。All great journeys begin somewhere, and ours began in Singapore some 130 years ago with the opening of the first Raffles Hotel. Today, Raffles has evolved into an international brand, with the Raffles name spans across the globe from exotic destinations to vibrant cities.Raffles Shenzhen is located in the Shenzhen Bay Financial Center, with direct connections to the new Qianhai Economic Zone. And with the Hong Kong Bridge and border crossing just opposite, it will only be a 30-minute drive to the central of Hong Kong. The hotel features 168 spacious and luxurious guestrooms, all with expansive views. There is a choice of 6 F&B venues, Fitness Centre, Spa, Indoor swimming pool, Ballroom and various meeting rooms.At Raffles, we believe that true luxury is not just about physical luxury, it is about how our guests feel. We call this ‘emotional luxury’. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global hospitality brand.深圳鹏瑞莱佛士酒店公开招聘日(工作日）Raffles Shenzhen Open Day 时间：每周一至周五早上十点到十二点；下午两点到五点Date & Time: Every Monday to Friday, 10:00-12:00；14:00-17:00地点：深圳市南山区粤海街道中心路3008号，深圳湾壹号广场7栋，深圳鹏瑞莱佛士酒店负一层人才与文化部办公室Venue: Raffles Shenzhen, B1F, T7, One Shenzhen Bay, Zhongxin Road 3008, Nanshan District, Shenzhen投递简历小贴士 Tips for you 通过最佳东方网站投递(请您耐心等待回复，无需重复使用邮箱再次发送)；Apply the position via veryeast.com (please wait for the reply, do not send your CV again to email)；