Responsible for ensuring that clear and constant communication lines are kept with all staff, areas and Hotel departments.
1.负责确保所有员工,区域和饭店各个部门的电话线通畅清晰。
To ensure that all guests and callers are provided with concise information concerning the services and facilities provided by The Swiss Grand Hotel Nanchang.
2.确保向客人和打电话的人简要介绍南昌瑞颐大酒店的所能提供的有关服务和设施。
Responsible for the ongoing communication of pertinent information using the Telephone log book provided to other shifts.
3.负责将发生中的事情的相关信息记录在交班本上,以便其他班次的员工知道。
To ensure all guests are provided with an efficient operator service as required.
4.确保客人得到所要求的高效率的总机服务。
To ensure all guest queries, inquiries and requests are attended to in a helpful and professional, yet warm and friendly manner.
5.确保对所有客人的询问,要求给予了专业的帮助,还有热情友好的态度。
To ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP and return guests, and that you are aware of any special requests so that they may be action accordingly.
6.确认你已经确切知道了抵达饭店的客人,特别是重要客人和回头客,并且知道了他们可能需要的特殊要求。
To ensure that you are completely aware of the complete range of services and facilities that The Swiss Grand Hotel Nanchang provides to its guests and visitors.
7.确认已经完全知道了南昌瑞颐大酒店所能提供给客人和来访者的服务和设施。
Ruiyee Hospitality began its journey more than 30 years ago as a group of Swiss hoteliers offering Swiss Hospitality at its best. Swiss Grand Nanchang has 470 luxury rooms, with a line of beautiful river. The hotel is the highest part along the view of the TengWang pavilion. A new upscale hotel experience for leisure and business travelers that offers contemporary comfort and service, reflecting the attribute Switzerland is well known for: Quality, Beauty, Efficiency.Sincerely invite the candidates who are industrious, dedicated, have good team spirit, communication skill, a positive attitude, and are interested in the hotel industry to join us. 瑞颐酒店管理集团的成长旅程在30多年前由瑞士酒店管理精英开启,传承瑞士好客之道的最佳酒店管理哲学。 南昌瑞颐大酒店拥有470间豪华客房,一线绝美江景,在滕王阁沿岸独树一帜。酒店将以崭新的高端经营理念,为商务和旅游休闲客户提供专业而舒适的服务;展现瑞士著名的专属特色:质量,美感和效率。 酒店拥有高效及灵活的管理模式,极具竞争力的薪酬福利,公平公正的提升机制,以及丰富的培训和员工活动。我们诚邀勤劳敬业,具有积极主动的工作态度,善于与人沟通,团队意识强,有志于酒店行业的专业人士加盟。