1, understand the daily guest mood, according to the guest mood choreography shift.
2, participate in the Chinese banquet service standards and work procedures and organize their implementation.
3, coordinate with relevant departments to work, to deal with various emergencies.
4, keep good relationship with chef, timely advice and opinions about the dishes to guest feedback to chef, provide reference for chef research new dishes.
5, responsible for the entire restaurant during meal to supervise, inspect the work, a respectful VIP, earnest handle guest complaints, and timely report to the superior to the guest's complaints.
6, according to the employee's performance evaluation and rewards and punishment, training plan and implement.
7, to production department for the meeting.
1、了解每日客情,根据客情编排员工班次。
2、参与制订中餐宴会服务标准及工作程序并组织实施。
3、做好与相关部门的协调工作,处理各种突发事件。
4、与厨师长保持良好的合作关系,及时将客人对菜品的建议和意见反馈给厨师长,给厨师长研究新菜品提供参考。
5、在开餐期间负责整个餐厅的督导、巡查工作,迎送重要客人,认真处理客人的投诉,并及时将客人的投诉意见向上级报告。
6、根据员工的工作表现对其进行评估和奖惩,制定员工培训计划并予以落实。
7、出席出品部召开的会议。
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Ruiyee Hospitality began its journey more than 30 years ago as a group of Swiss hoteliers offering Swiss Hospitality at its best. Swiss Grand Nanchang has 470 luxury rooms, with a line of beautiful river. The hotel is the highest part along the view of the TengWang pavilion. A new upscale hotel experience for leisure and business travelers that offers contemporary comfort and service, reflecting the attribute Switzerland is well known for: Quality, Beauty, Efficiency.Sincerely invite the candidates who are industrious, dedicated, have good team spirit, communication skill, a positive attitude, and are interested in the hotel industry to join us. 瑞颐酒店管理集团的成长旅程在30多年前由瑞士酒店管理精英开启,传承瑞士好客之道的最佳酒店管理哲学。 南昌瑞颐大酒店拥有470间豪华客房,一线绝美江景,在滕王阁沿岸独树一帜。酒店将以崭新的高端经营理念,为商务和旅游休闲客户提供专业而舒适的服务;展现瑞士著名的专属特色:质量,美感和效率。 酒店拥有高效及灵活的管理模式,极具竞争力的薪酬福利,公平公正的提升机制,以及丰富的培训和员工活动。我们诚邀勤劳敬业,具有积极主动的工作态度,善于与人沟通,团队意识强,有志于酒店行业的专业人士加盟。