· Validate of the potential of assigned accounts and create account plans as per the IHG hotels Business Development standard operating procedures
· Develop the assigned account portfolio to meet set goals and maximise profitability
· Gather information on current and prospective clients / contacts to generate incremental business
· Maintain effective control of sales expenses
· Use both account interaction and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures
· Provide feedback to management on changing market conditions, including competition and market trends
· Involve Director of Sales where appropriate on sales calls and sales meetings
· Communicate to his/her superior any issues encountered and other relevant information
· Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required
· Where applicable, supervise, manage and train Sales Executives and Sales Coordinators in carrying out their responsibilities
· Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff
· Conduct client meetings as well as planning and coordinating site introduction tours and inspections
· Handle and manage clients’ queries or issues
· Be proactive and responsible for the follow up of new sales leads to enhance guest experience
· Develop and maintain contact with business generators (MICE Planners; travel agents; etc.)
· Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes
· Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action
· Develop awareness and reputation of the hotel and the brand in the local community.
Perform other duties as assigned
昆明华邑酒店位于昆明市滇池旅游度假区红塔西路,坐落于高端湖景住宅区,毗邻高原珍珠“滇池”,面朝西山风景区,是洲际酒店集团(IHG)在春城的又一杰作。酒店设计在尊重自然的同时亦兼顾格调,热忱发扬以|礼|尊|和|达|为核心理念的中华待客之道。 昆明华邑酒店建筑面积4.1万平方米,拥有223间客房、796平方米无柱大宴会厅、地下水温泉及SPA康体娱乐设施,无论是惬意居停或商务社交,都让宾主尽兴、万事通达。如果您积极乐观并希望成为高效专业的职业酒店人,请不要犹豫,请立即加入我们。作为努力工作的回馈,您将享受极具市场竞争力的薪酬福利,其中包括但不限于五险一金、每周双休、带薪年假、员工公寓、员工餐厅、团队建设、员工房价、培训发展等。同时,我们将根据您的需求,有针对性地提供各种支持,为您的入职缔造一个良好的开端,让您融入团队并获得成长的空间。