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Welcome Relations Manager
迎宾关系经理
Responsible for leading the operations of the Welcome Desk, as well as the greater areas of the Welcome office operations to ensure smooth operation and total guest satisfaction. Act as the contact point for guests and other department talent during the daily operations and ensure that the Welcome Desk, Concierge team, Wired and W Lounge meet hotel standards to achieve consistent guest satisfaction.
负责迎宾部门的政策运营并负责宾客满意度。在日常工作中负责监督迎宾部,礼宾部,商务中心及W廊按照酒店标准服务并达到客人期望。
The Venice Of the East. Make history at W Suzhou, a stylish escape as vibrant as the city’s renowned silk and landscaped gardens. Featuring 379 guest rooms and suites, as well as 60 serviced apartments. A hub of dining, recreation and entertainment at the heart of Suzhou Center. Live a W life with stance, sound, scene, taste, body. 享有“东方威尼斯”之称的苏州,以丝绸和园林而闻名天下!如今,苏州W酒店再次为这个城市增添光彩。园区金鸡湖畔的苏州中心,是集购物、餐饮、娱乐、办公于一体的综合体,苏州W酒店就位于其中,共设有379间客房和套房,并配有60间服务公寓。 拥有鲜明姿态、音乐文化、质感氛围、悦享滋味、充沛活力的生活方式,尽在苏州W酒店。