• 五险一金
• 包吃包住
• 带薪年假
• 岗位晋升
• 技能培训
• 生日派对
• 美食节
• 温德姆员工价
• 绩效奖金
• 好评奖金

This position is concerned with the strategic management of the Restaurant, in line with prescribed Hilton policies and procedures.
餐厅经理的职位是极具挑战性的工作，应遵守餐厅、本酒店及希尔顿国际酒店既定的政策原则和运作程序。
1. To maintain a high customer service focus by approaching your job with the customers always in mind.
在整个工作过程中，始终保持高度的客户服务意识。
2. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
保持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交流。
3. To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.
能够提出对酒店的运作及环境有益的意见或建议。
4. To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel，and training all team member to see these things before the guests ask.
能够积极的向客人及供应商推荐酒店的服务及设施，并且培训员工能够预见客人的需求。
5. To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
在工作过程中能够做好本职工作，保证自己及其他人的安全。
6. Ensure that training on Departmental Standards is regularly conducted in the outlets.
确保日常部门的培训能够按照服务标准进行。
7. To plan, priorities organize and control the day-to-day operation.
计划，确定优先次序，组织及控制每日餐厅的运营。
8. Preparing rosters and job schedules for team member to meet business needs (taking into consideration internal activities and occupancy and external events, promotions etc).
制定每位员工的排班表及工作安排（考虑内部活动，客人入住率，特殊活动及产品促销等）。
9. Communicating effectively with Front Office and Groups & Tours to maximise in house and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival.
有效的与前台及团队领队协调，尽可能的增加餐厅生意，与领队保持直接联系。
10. To describe, assign and delegate duties and authority for the operation of the Restaurant at all times.
分配，指派，组织授权餐厅日常的经营工作。
11. Planning ahead and ensuring adequate resources are available.
预先准备并确保各种经营设施设备的充足。
12. Managing the departmental operation and taking action where necessary to ensure smooth running and participating in service duties during service periods, where necessary.
有效管理部门运作，为保证服务及餐厅的正常运营采取必要的措施。
13. To co-ordinate with Engineering and Housekeeping Departments to ensure maintenance and cleanliness. Ensure follow-up procedures are maintained.
与客房部及工程部通力合作，保证部门设施的完好及清洁。
14. Ensuring the shift is reviewed and handovers and briefings are carried out.
确认每个班次之间做好总结，并与下个班次进行工作交接。
15. Maintain event and function histories to assist with returning events.
保留餐厅活动记录。
16. To establish good communication with the Kitchen team.
与厨房的员工建立良好的沟通渠道。
17. To participate in future menu changes with the F&B Manager and the Executive Chef taking into consideration new F&B trends, market demands and sales achievements.
协助餐饮部经理及行政总厨根据餐饮发展趋势，适当需求及销售情况进行餐厅菜单的修改。
18. Representing the needs of the team to others in the hotel. Keeping the team up-to-date about other departmental and company activities through regular communication meetings & memos. This includes special events and promotions in the restaurant.
代表团队与酒店的其他部门沟通，通过定期的沟通会了解酒店其他部门的活动，包括特殊活动，餐厅促销等等。
19. Being aware of potential highs and lows in the business. To seek out and maximize departmental and hotel revenue opportunities.
能够预见营业状况的变化，寻找机会，增加酒店及部门的收入。
20. Creating and implementing sales promotions and team member incentives as per discussion with F&B Manager.
经过与餐饮部经理商议之后，进行销售促销及员工奖励活动。
21. Assist F&B Manager with the preparation of the Events Brochure.
协助餐饮部经理，准备促销活动宣传册。
22. Creating an environment where “everyone sells”.
建立一个每个人都进行促销的工作环境。
38. To supervise the financial performance of the department in line with the profit plan.
在盈利预算的基础上对餐厅的财务进行管理。
23. Using key monitors and financial targets to evaluate the department’s performance and make future plans.
在餐厅运营表现及财务目标的基础上,对餐厅的工作表现进行评估，制定未来发展计划。
24. Forecasting potential revenues and costs.
能够做出收入及成本预算。
25. Following company control procedures.
遵守酒店的各项财务制度。
26. Controlling costs without compromising standards.
坚决执行各种成本制度。
27. Analyzing and explaining any financial variance against plan.
为团队成员解释分析财务计划中的异常情况。
28. Set up and maintain the Leave plans for the Department.
制定部门休假计划。
29. Understanding the quantity and quality of people needed to operate the department.
了解部门正常运转所需要的人员及人员素质。
30. Assist with carrying out selection interviews and making effective recruitment decisions. Ensuring that the new recruits have all relevant information before commencing employment.
辅助并进行高效的招聘工作，保证应聘人员在入职前得到一切相关信息。
31. According to the hotel business situation，develop and implement department orientation program. And ensuring Monthly Training and assessment is carried out.
根据酒店的营业情况，制定并执行部门入职培训计划，确定月度培训及评估的实施。
岗位要求：
1. 2-4 years in a managerial position in 4/5 Star category hotel
二至四年在四/五星级酒店的相关管理经验。
2. Good English skills (written & verbal).
良好的英语口译及书写能力。
3. Familiar with Computer operation.
精通计算机程序。
Preferred Qualifications 更高的资历要求：
1. Strong in Leadership skills & good training conducting skills.
领导技能及培训技巧。
2. Outgoing personality. Willing to work for long hours.
外向性格、可以长时间的工作。
3. Working experience within Hilton Group.
有希尔顿集团内部酒店的工作经验。

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