西餐主管
4千-5千
停止招聘
发布于 2023-10-07
西餐主管
4千-5千
天津 | 3年以上 | 大专 | 招4人
停止招聘
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职位描述

OPERATIONS

1.             Open and close shift in accordance with the manager checklist.

 按照经理的安排表来开始和结束一天的营运。

2.             Initiate aggressive guest interaction through seeking and soliciting feedback from guests.

与客人进行积极的互动,来寻找和征求反馈。

3.             Train, maintain and enforce all Marriott service standards in the outlet.

在餐厅中,培训、维持和执行所有万豪的服务标准。

 

4.             Enforce the Marriott standardized drink recipe and presentation guidelines to ensure consistent quality beverage to our guests in accordance with the Marriott Bar Guide.

执行万豪规范的饮料配方,并进行展示,以确保给客人提供的饮料具有一贯的品质。

5.             Properly execute revenue and check control procedures on shift.

在班次上正确执行收入和帐单控制程序。

6.             Handle daily associate relations (i.e. scheduling, time adjustments).

处理日常员工的协作关系(例如,时间调整)

7.             Maintain a safe & sanitary work environment for all associate & guests.

为所有的员工和客人,建立一个安全及卫生的工作环境。

8.             Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, and checks).

为餐厅营运提供尽可能的帮助(例如,工作时间表,楼层安排,预定)

9.             Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.

找到解决如电话服务,最后一分钟的预定,或其他每天可能发生的问题的方法。

10.          Conduct taste panels and menu classes on a daily basis for restaurant.

主持餐厅每天的试菜和菜单培训课程。

11.          Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied.

确保在餐厅营运时,在各自的岗位上,协助服务员或领位员,使客人满意。

12.          Ensure that only a quality product is served.

确保服务的食品和饮料有质量保证。

13.          Ensure all side work is done on a daily basis.

确保每天基本的工作都完成。

14.          Maintain proper associate uniform standards.

保持员工制服的标准。

15.          Manage an effective repair and maintenance program through the use of work orders, inspections, etc.

管理一个有效的工程维护及保养程序,通过使用工作指令和检查。

16.          Understand & teach empowerment principles to ensure guest satisfaction.

理解和教导授权原则,以确保客人的满意度。

17.          Exercise station rotation to ensure stations are distributed fairly.

运用岗位的轮换制,来确保工作安排的合理性。

18.          Be aware of all Marriott Guest Incentive programs and the correct accounting procedures pertaining to them.

意识到所有万豪客户奖励计划和正确的会计程序与他们有关。

19.          Above all, to lead by example through a “hands on” approach to motivate our associates to excel.

 综上所述,领班要以身作责来激励我们的员工取得成功。

 

HUMAN RESOURCES人力资源:

 

1.             Implement an effective training program for new and current associates using use records, menus, and appropriate reference manuals.

通过使用记录,菜单以及适当的参考手册对新加入的员工实施有效率的培训课程。

2.             Encourage problem solving by associates through proper training and empowerment.

通过所有可能的培训和授权来激励员工解决问题的热情。

3.             Establish effective communication with associates to gain their trust and respect.

和员工建立有效的沟通,以争取他们的信任和尊重。

4.             Maintain fair and consistent counselling and/or disciplinary procedures in accordance with Marriott’s Guarantee of Fair Treatment Policy.

根据万豪公平对待的政策,建立公平和一致的辅导及纪律处罚程序。

 

ADMINISTRATIVE  行政:

 

1.             Communicate directly and/or through the use of the logbook to next shift supervisor or manager.

直接或通过日志本与下一班次的主管或经理进行沟通。

2.             Identify and recommend incentive programs, new ideas, and methods of operation.

确定并推荐奖励项目,新的主意和方法进行运作。

3.             Promote positive inter-department relations.

积极推动部门与部门之间的关系。

4.             Perform any reasonable request made of management which is not life threatening or against the law.

作出的任何管理上的要求不能危及生命或触犯法律

其他要求
国际联号工作经历:优先
语言能力:英语-一般
计算机能力:一般
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公司地址
天津市津南区咸水沽镇国瑞路8号
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    行业
  • 500-999人
    规模
  • 中外合营(合资.合作)
    企业性质
       国家会展中心天津万豪酒店拥有389间宽敞现代并精心设计的客房及套房。酒店设有两个别具风格的餐厅和一间大堂酒廊,为宾客提供丰富多元的餐饮体验。 贡厨全日制餐厅提供零点菜单及品类丰富、食材新鲜的本地和国际自助美食,宾客还可享用开放式厨房现场烹制的各类海鲜以及西式和亚洲风味精选,餐厅特别设置的面堂供应全国各地的特色面食。主理粤菜、新京菜和淮扬菜的万豪中餐厅、集多功能风格和用途为一体的大堂吧、万豪贵宾廊等酒店内设施,让宾客无论在工作、娱乐亦或休闲放松时,皆可以随时启发灵感,尽享尊贵、舒适、便捷、放松的入住体验。       国家会展中心天津福朋喜来登酒店拥有301间精心设计、宽敞舒适的客房及套房。玩啤食社福朋品牌“一站式”餐饮新理念,为宾客提供了现代化、舒适、轻松的入住体验。两家酒店共享超过4,100平方米的会议活动场地,2间无柱宴会厅及15间多功能会议室,适合举办多种风格及规模的商务活动、私人派对等。两家酒店提供一系列休闲和亲子设施,包括健身中心、室内恒温泳池及儿童俱乐部。       Tianjin Marriott Hotel National Convention and Exhibition Center marks the 600th Marriott Hotels milestone globally, that underscores the increasing popularity of Marriott Bonvoy’s flagship brand globally. The hotel has 389 guestrooms and suites, a lobby Lounge and two distinctive restaurants Goji Kitchen+Bar and Man Ho Chinese restaurant, bringing guests a modern and sophisticated dining experience that meets diverse culinary expectations. The M Club is open to Marriott Bonvoy members and guests who stay on executive floors       The Four Points by Sheraton, Tianjin National Convention and Exhibition Center boasts 301 well-appointed, spacious guestrooms and suites. The Mesh, the brand’s one-stop Food & Beverage concept, serves as an all-day dining restaurant, a lobby lounge and a bar, offering Chinese and international delicacies, light bites and 24/7 food delivery services.The hotels 4,100sqm of event and meeting space ideal for conferences, exhibitions, weddings, celebrations and private celebrations. Recreational facilities including fitness center, sauna, indoor swimming pool and Kids Club.These two hotels deliver two classic lifestyle options at the same address, and guests staying at the hotels will have easy access to Tianjin National Convention and Exhibition Center, it easily accessible from other areas of Tianjin and regional destinations.
天津市津南区咸水沽镇国瑞路8号
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