宴会厅服务员
3千-4千
停止招聘
发布于 2022-10-24
宴会厅服务员
3千-4千
天津 | 1年以上 | 中专 | 招14人
停止招聘
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职位描述

SETUP设台

1.             Punch in and check for work assignment after reporting to work.

在完成工作后汇报、检查。

2.             Complete any assigned work duties.

           完成所有被分配的工作任务。

3.             Attend pre-function briefing.

参加班前例会。

4.             Be able to read a BEO and know how to complete a setup.

会读宴会预定单并知道如何完成设台工作。

 

5.             Set tables in your assigned area correctly and uniformly, using: clean, pressed linen (without rips, stains or tears); clean unspotted silverware, clean china with no chips or cracks; clean unspotted glassware. Table complements (salt and pepper, sugar, breadbaskets, etc.) should be clean and filled properly.

在相应的区域内按标准正确的设台,使用干净熨好的布草(没有裂口、污点或破洞),干净无斑点的银器,干净无裂痕、裂口的瓷器,干净无斑点的玻璃杯。桌上配件(盐、胡椒、糖和面包篮等)应准备妥当。

6.             Assist captain or supervisor in setting up buffet and other special food services tables/stations.

协助上级设自助餐和其它特殊食品服务台。

          

SERVICE服务

1.             Know the menu for each function served, and be able to knowledgeably explain the major ingredients and preparation methods for each item to be served.

了解每个宴会的菜单,能够解释每道菜的主要成分和制作方法。

2.             Follow timing procedures for setting each course.

根据流程上菜。

3.             Greet and serve guests, following guidelines for aggressive hospitality and all other details of our policies and procedures regarding the service of food and beverage.

根据与餐饮服务相关政策的所有细节和好客的姿态招呼和服务客人。

4.             Acknowledge and respond to all guest requests, bringing them to the attention of captain or supervisor as appropriate.

对于客人的要求要负责,必要时报告上级。

5.             Keep station neat and clean during service. Constantly patrol assigned station, exchanging ashtrays, refilling water and coffee, removing service items and condiments per established policies and procedures.

在服务过程中保持工作区域干净整洁。时刻查看被分配的区域,更换烟灰缸,补充水、茶和咖啡,移走不需要的调味品或服务器具。

6.             Know and use “suggestive selling” techniques when possible in selling a la carte wine, mixed drinks, after dinner cordials, coffees.

懂得并尽可能用“建议式销售”技巧建议已用完餐后茶点需要点酒或混饮的客人。

7.             Follow all guest check and money-handling procedures when serving a la carte beverage orders.

按菜单点饮料服务时,根据规定为客人结帐。

8.             Always notify the captain before leaving the floor or banquet service area.

在离开工作区域或楼层前一定要通知上级。

 

BREAKDOWN/CLEAN UP清理

1.             Use proper in-room clearing and aisle tray breakdown procedures.

根据室内清洁和走道清洁的规程清理。

2.             Return all re-usable table complements and condiments to be cleaned and refilled.

所有可再用的桌上配件及调味品送去清洗并充量。

3.             Return all food to the kitchen.

           所有食物退回到厨房。

4.             Retain all service equipment in the banquet area for cleaning and proper storage.

清洁和储存所有在宴会区域的服务设备。

5.             Complete any assigned side work, such as refilling condiments, sorting linen, hanging/storing drapes, cleaning/storing servicing equipment, etc.

完成所有被分配的后续工作,譬如充调味品,整理布草,悬挂/储存装饰品,清洁/储存设备等。

6.             Break down buffet or other special food service tables and equipment.

清理自助餐或其它特别食品的服务台和设备。

7.             Clean and replace tray stands in proper storage area.

清理并取走托盘支架到相应的储存区。

8.             Return clean serving equipment to proper storage area

把干净的服务设备归位到相应的储存区。

9.             Help keep all banquet aisles and storage areas clean and organized.

保持宴会厅所有走道和储存区整洁。

10.          Inform management of any lost or damaged equipment, linen, etc.

告知部门管理层所有遗失或损坏的设备、布草等。

11.          Check with captain or supervisor before leaving. Always check schedule for upcoming week.

离开前让上级检查工作。提前查看下一个星期的工作计划。

12.          Punch out.

  

 

OTHERS其它

 

1.             Set up, serve and/or break down coffee breaks, receptions, and other special functions, as assigned.

按分配设置、服务或清理茶歇,签到台和其它特别活动。

2.             Set up, tend, and break down banquet bars, as assigned.

按分配设置、照管和清理宴会吧台。

3.             Attend department meetings or training seminars.

           出席部门会议或培训

其他要求
国际联号工作经历:优先
语言能力:英语-一般
计算机能力:一般
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公司地址
天津市津南区咸水沽镇国瑞路8号
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天津市津南区咸水沽镇国瑞路8号
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