• 五险一金
• 带薪年假
• 岗位晋升
• 包吃包住
• 人性化管理
• 管理规范
• 领导好
• 技能培训
• 员工生日礼物
• 美女多

1.      
Ability to
maintain hotel’s standards, policies and procedures with assigned staff.
帮助员工维护酒店标准，政策和程序。
2.      
Ability to
prioritize and organize work assignments; delegate work.
能分清轻重缓急，有条不紊安排日常工作，以身作则。
3.      
Ability to
motivate assigned staff and maintain a cohesive team.
激励员工维护团队合作。
4.      
Ability to
ascertain staff training needs and provide such training.
能够确定员工的培训需求并提供培训。
5.      
Ability to be
a clear thinker in pressure situations and exercise good judgment.
遇事沉着冷静，思维清晰，保持良好的判断力。
6.      
Ability to
focus attention on details.
关注细节。
7.      
Ability to
endure abundant physical movements in carrying our job duties.
能承受强体力劳动。
8.       Ability to ensure security of guest room access and hotel
property.
确保酒店和客人的安全。
9.        Work closely with the reception
to ensure correct room status at all times.
与前台密切沟通确保房间状态的准确。
10.  
Coordinate breaks for assigned staff.
调整及协调员工的休息状态。
11.  
Inspect supply levels, cleanliness and organization of floor pantry.  Assign designated personnel to rectify any
deficiencies.
检查各层的物品的储备，清洁程度及安排整理楼层的工作间。将任务落实给个人。
12.  
Check Room Attendant's carts for proper supplies, neatness, cleanliness
and mechanical problems.  Instruct
designated personnel to correct deficiencies.
检查客房服务员手推车的准备情况，保持手推车的干净整洁及解决机械相关问题，指导相关人员纠错。
13.  
Inspect rooms cleaned by assigned Room Attendants, using designated
checklist.  Ensure rooms are cleaned to
the hotel specifications.  Follow up on
corrections; directly contact Room Attendant and relay any deficiencies to be
corrected.
使用检查清单检查客房服务员房间整洁度，确保房间整洁程度符合酒店规格及标准，跟进清洁问题，直接联系客房服务员及时改正问题。
14.  
Check vacant rooms, verify status and update status of discrepant rooms
throughout the shift.
检查空房，在交班后及时更新房间差异。
15.  
Check DND rooms in accordance with hotel procedures and verify status. Ensure guest privacy is requested when DND
status displayed.
根据酒店程序检查“请勿打扰”房间且核实房态. 确保“请勿打扰”状态时客人的隐私得到尊重。
16.  
"Mark" dirty sheets of randomly selected assigned rooms and
follow up to ensure Room Attendants have changed bed sheets.  Counsel Room Attendants on any discrepancies.
及时发现未更换的床上棉织品确保客房服务员更换床单。如发现问题要给予客房服务员警告或过失处理。
17.  
Monitor
contractual workers and outsource labour performance and behaviour. Ensure that
outside contractors performed their tasks in accordance to standards set-force
by the hotel.
关注酒店外包公司的员工作表现和行为，确保他们是根据酒店的制度和标准来操作。
18.  
Complete work orders for maintenance repairs and submit to Office
Clerk.  Contact Engineering directly for
urgent repairs.
完成酒店维护维修单提交工作至办公室文员。在需紧急维修任务中直接同工程部取得联系。
19.  
Accommodate guest requests for housekeeping items or additional supplies
expediently and courteously.  Follow up
on delivery and return of all such items.
得当的处理客人对酒店客房物品服务的要求，跟进运送及归还。
20.  
Complete all paperwork and closing duties before leaving.  Review status of assignments and any
follow-up action with DOS Housekeeping Manager and/or on-coming supervisor.
在下班前完成所有文书工作.与服务总监、客房部经理或即将上岗的主管交接需要跟进的工作。
21.  
PM - Check PM reports for accuracy and completeness.  Complete night counts in accordance with
departmental standards.
检查中班报告的准确及完整，按照部门标准计算房间数。
22.   Follow up the hotel’s standard strictly,
ensure the rooms are clean and equipment’s are in good condition.
严格按照酒店的标准，保证房间清洁，设备设施良好。
23.    Inspect all check-out rooms and room condition immediately, ensure the
front office can lent.
及时检查所有退客房，更改房态，以保证前台及时出租。
24.    Inspect all VIP rooms.
检查所有VIP房间。
25.   Check and ensure attendants follow the
instructions to work.
检查保证员工按照程序进行客房操作。
26.   Ensure Lost & Found be picked up to
the Housekeeping Office immediately and never to delivery it the next day.
保证拾获的客人遗留物品必须在当日交到客房部办公室，禁止任何遗留物品放在楼层隔夜 上交。
27.   Coordinate Engineering Department with the
room maintain.
和工程部协调，安排房间的维修及大保养。
28.   Note down the unusual thing on the
log-book. Unfinished job delivered to the shift.
将每日特殊事情记录在办公室Log Book上，未完成的事项交接给下一个班次。
29.   Completed jobs assigned by leaders with
accuracy and efficiency.


















































































































完成上级领导指派的其它工作。

       国家会展中心天津万豪酒店拥有389间宽敞现代并精心设计的客房及套房。酒店设有两个别具风格的餐厅和一间大堂酒廊，为宾客提供丰富多元的餐饮体验。 贡厨全日制餐厅提供零点菜单及品类丰富、食材新鲜的本地和国际自助美食，宾客还可享用开放式厨房现场烹制的各类海鲜以及西式和亚洲风味精选，餐厅特别设置的面堂供应全国各地的特色面食。主理粤菜、新京菜和淮扬菜的万豪中餐厅、集多功能风格和用途为一体的大堂吧、万豪贵宾廊等酒店内设施，让宾客无论在工作、娱乐亦或休闲放松时，皆可以随时启发灵感，尽享尊贵、舒适、便捷、放松的入住体验。       国家会展中心天津福朋喜来登酒店拥有301间精心设计、宽敞舒适的客房及套房。玩啤食社福朋品牌“一站式”餐饮新理念，为宾客提供了现代化、舒适、轻松的入住体验。两家酒店共享超过4,100平方米的会议活动场地，2间无柱宴会厅及15间多功能会议室，适合举办多种风格及规模的商务活动、私人派对等。两家酒店提供一系列休闲和亲子设施，包括健身中心、室内恒温泳池及儿童俱乐部。       Tianjin Marriott Hotel National Convention and Exhibition Center marks the 600th Marriott Hotels milestone globally, that underscores the increasing popularity of Marriott Bonvoy’s flagship brand globally. The hotel has 389 guestrooms and suites, a lobby Lounge and two distinctive restaurants Goji Kitchen+Bar and Man Ho Chinese restaurant, bringing guests a modern and sophisticated dining experience that meets diverse culinary expectations. The M Club is open to Marriott Bonvoy members and guests who stay on executive floors       The Four Points by Sheraton, Tianjin National Convention and Exhibition Center boasts 301 well-appointed, spacious guestrooms and suites. The Mesh, the brand’s one-stop Food & Beverage concept, serves as an all-day dining restaurant, a lobby lounge and a bar, offering Chinese and international delicacies, light bites and 24/7 food delivery services.The hotels 4,100sqm of event and meeting space ideal for conferences, exhibitions, weddings, celebrations and private celebrations. Recreational facilities including fitness center, sauna, indoor swimming pool and Kids Club.These two hotels deliver two classic lifestyle options at the same address, and guests staying at the hotels will have easy access to Tianjin National Convention and Exhibition Center, it easily accessible from other areas of Tianjin and regional destinations.