主要职责
Main Duties:
· 熟悉酒店各细节布局,定位和功能:
To be fully conversant with every detail of the hotel layout and the location and
functions of:- 喷淋系统及烟雾探测器;
Sprinkler system and smoke detectors
- 灭火器材及紧急出口;
Fire fighting equipment and emergency exits
- 消防控制室和消防指示仪表板;
Fire control room and fire indicator panels
- 紧急疏散/公共广播系统;
Emergency evacuation / public address systems
- 酒店外紧急集合区;
Emergency assembly area outside hotel
- 消防/炸弹威胁和安全程序;
Fire / bomb threat and security procedures
- 电梯;
Lifts
- 紧急报警电话号码;
Emergency phone numbers
- 急救设备
First aid equipment
· 为酒店,客人及员工提供财产安全,使其免遭破坏,偷窃及任何犯罪行为。
To safe guard the hotel, guest and associates’ property from vandalism, theft and any kind of crime.
· 帮助并为客人引路。
To be helpful to guests or patrons to the various outlets or functions.
· 确保员工按照酒店政策和程序上下班打卡。
To ensure that associates punch in / out and following established policy and procedures of the hotel.
· 监测和控制所有员工、访客和承包商从员工通道进出酒店。
To monitor and to control the movement of all associates, visitors and contractors leaving or entering the hotel through the staff entrance.
· 以准确有效的判断、处理各项工作。
To handle all tasks with diplomacy, tact, appropriate discretion and efficiency.
· 按照公司规定的政策和程序,协助检查员工所携带的包裹/物物品及更衣柜。
To assist in searches of staff baggage / belongings and lockers according to specified policy and procedures.
· 严格记录和控制从员工入口及卸货处进出的访客的物品。
To record and to control all visitors’ belongings / items when entering and leaving the hotel premises through the associate entrance or loading dock.
· 确保未经允许的人员不得进入酒店楼层和办公区域。
To ensure that unauthorized personnel do not gain access to the hotel floors and back of the house areas.
· 确保承包商和访客用有效证件换取酒店访问证后,方可从员工通道和卸货口进入酒店。
To ensure that all contractors and visitors to the hotel exchange their identity cards for hotel security passes when entering the hotel premises through associate entrance or loading dock.
· 应准确了解酒店外部承包商所做设备安装、工程项目及酒店改造项目的地点、情况。
To be aware of all locations of hotel equipment installation, hotel project or renovation which will be handled by outside contractors.
· 确保酒店和工作区的清洁。
To ensure the cleanliness of working areas and hotel premises.
· 用对讲机联络,保持对酒店周边地区的监测和控制。
To monitor and to control the situation around the hotel by radio telecommunication.
· 检查并确保所有监控录像设备正常运行。
To check and to ensure that all CCTV recording is properly operated.
· 检查紧急报警电话情况。
To check Operator of emergency phone alarms.
· 确保任何时间车道畅通,交通流量顺利。
To ensure the forecourt driveway is free of obstruction and the traffic flows are smooth at all times.
· 当职期间,确保所有活动和各项功能正常运行。
To ensure to check all current events, activities and functions at the time of the duty.
· 在巡逻责任区,确保客人安全和舒适。
To patrol the areas of responsibility and to ensure the safety and comfort of the guest.
· 确保安全通道无异常情况。
To ensure that the emergency escapes doors are secured.
· 确保无闲杂人员进入行李客房,消防出口,前台和宴会厅。
To ensure that no unauthorized persons stray into luggage rooms, fire exits, bell counter or function rooms.
· 确保客人在接待处办理入住和退房手续时行李安全。
To secure guest’s luggage in front office upon guest check-in / out.
· 在大厅前疏导交通,引导司机,确保门前车道不被堵塞。
To guide drivers and ensure smooth traffic control in front of Main Entrance.
· 控制酒店周围停车,采取必要行动移开未经允许停放的车辆。
To control parking along the hotel premises and take necessary actions to remove unauthorized vehicles.
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上海金茂君悦大酒店位于88层金茂大厦的53-87层,拥有548间豪华客房的上海金茂君悦大酒店地处浦东高速发展的商业金融区陆家嘴的中心,离上海国际会议中心仅五分钟,距豫园和外滩——上海邻江大道、以及大道旁耸立的古典风格建筑群只有十分钟路程。从酒店到虹桥国际机场只需四十分钟,到浦东国际机场只需四十五分钟。548间舒适豪华的客房位于金茂大厦的58至85层,酒店的装修富有特色,现代艺术中融入了中国传统文化。客房豪华优雅,均可欣赏申城美景。酒店拥有嘉宾轩套房33间、外交官套房8间、总统套房2间及主席套房1间。上海金茂君悦大酒店有8个餐厅及酒吧供商务客人选择,其中包括粤珍轩 - 广东餐厅、食在56-汇集多种风味的自助餐厅,日珍 - 日本餐厅、天庭 - 位于56层中庭底部的西式甜点下午茶、精饼屋-位于1层大堂的西饼店、金茂俱乐部 - 上海本帮菜餐厅、九重天酒廊- 位于87层的空中餐厅酒廊、53楼印艺术餐廊-。Impression。酒店有各种宴会和会议设施。其中包括能容纳1200人的大宴会厅、800人的嘉宾厅及11个多功能厅,均装备完善的艺术多媒体器材及音像设施。全新推出的水瓶厅拥有两个多功能厅,总面积约为368平方米,可同时容纳多至270人。我们致力于创造一个以客为尊的专业工作环境。我们致力于营造“不是家,胜似家”的温馨的氛围氛围。我们提供员工发展机会,使员工实现个人和职业目标;上海金茂君悦大酒店,诚邀您的加入!有意者可在最佳东方平台直接投递简历或直接前往酒店人力资源部面试面试地址:上海市金茂大厦12号门地下一层人力资源部面试时间:周一至周五10:00~18:00联系人:Caroline Ding联系电话:13585683483 / 021-80241234转8156(国定假日除外,直接前来应聘者请携带本人身份证及个人1寸相片一张)