§ Assists in the recruitment and selection of all Food and Beverage employees. Ensures that Heads of Department follow hotel guidelines when recruiting and use a competency-based approach to selecting their employees.
§.Ensures that each Head of Department plans and implements effective training programmes for their employees in coordination with the Training Manager and their Departmental Trainers.
§ Exercises responsible management and behaviour at all times and positively representing the hotel management team and Hyatt International.
§ Maintains strong, professional relationships with relevant representatives from competitor hotels, business partners and other organisations.
§ Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.
§ Conducts annual Performance Development Discussions with Heads of Department and to support them in their professional development goals. Ensures that they in turn conduct annual Performance Development Discussions with their employees.
§ Ensures that all employees are up to date with the availability of seasonal and new products on the market.
§ Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate.
- 7年以上相关工作经验
- 尊重客人需求,认真对待客人的提问或投诉,热衷于满足客人期望,时刻提供专业和高水平的服务质量
- 工作自觉主动、负责任
- 性格开朗,能从容应对压力
- 具有良好的团队合作精神,全力支持并协助他人工作
- 出色的沟通及表达能力
- 愿意接受轮班工作
- 英语熟练
- At least 7 year similar working experience
- Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards
- Acts on own initiative and takes responsibility for own work
- Have a bright and cheerful disposition,can contend with pressure
- Has team spirit, willing to provide assistance and helpful
- Has good communication & interpersonal skills
- Accepts to take shift work
- Proficiency in English
上海金茂君悦大酒店位于88层金茂大厦的53-87层,拥有548间豪华客房的上海金茂君悦大酒店地处浦东高速发展的商业金融区陆家嘴的中心,离上海国际会议中心仅五分钟,距豫园和外滩——上海邻江大道、以及大道旁耸立的古典风格建筑群只有十分钟路程。从酒店到虹桥国际机场只需四十分钟,到浦东国际机场只需四十五分钟。548间舒适豪华的客房位于金茂大厦的58至85层,酒店的装修富有特色,现代艺术中融入了中国传统文化。客房豪华优雅,均可欣赏申城美景。酒店拥有嘉宾轩套房33间、外交官套房8间、总统套房2间及主席套房1间。上海金茂君悦大酒店有8个餐厅及酒吧供商务客人选择,其中包括粤珍轩 - 广东餐厅、食在56-汇集多种风味的自助餐厅,日珍 - 日本餐厅、天庭 - 位于56层中庭底部的西式甜点下午茶、精饼屋-位于1层大堂的西饼店、金茂俱乐部 - 上海本帮菜餐厅、九重天酒廊- 位于87层的空中餐厅酒廊、53楼印艺术餐廊-。Impression。酒店有各种宴会和会议设施。其中包括能容纳1200人的大宴会厅、800人的嘉宾厅及11个多功能厅,均装备完善的艺术多媒体器材及音像设施。全新推出的水瓶厅拥有两个多功能厅,总面积约为368平方米,可同时容纳多至270人。我们致力于创造一个以客为尊的专业工作环境。我们致力于营造“不是家,胜似家”的温馨的氛围氛围。我们提供员工发展机会,使员工实现个人和职业目标;上海金茂君悦大酒店,诚邀您的加入!有意者可在最佳东方平台直接投递简历或直接前往酒店人力资源部面试面试地址:上海市金茂大厦12号门地下一层人力资源部面试时间:周一至周五10:00~18:00联系人:Lydia联系电话:13585683483 / 021-80241234转人事部(国定假日除外,直接前来应聘者请携带本人身份证及个人1寸相片一张)