Concierge/Door Man/Bell Boy 礼宾员/门童/行李员
2千-3千
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发布于 08:47
Concierge/Door Man/Bell Boy 礼宾员/门童/行李员
2千-3千
哈尔滨 | 2年以上 | 大专 | 招1人
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职位描述

Comprehensive knowledge of local tourist attractions, restaurants,shows, bars and night clubs

掌握当地旅游景点,饭店,演出,酒吧和夜店的全面知识。

 

Answers guest questions and handles guest requests in a polite andefficient manner such as giving information, making a reservation for a tour, arestaurant or transportation, providing directions, confirming flight,etc.  If needed, refers requests torelevant staff to ensure customer satisfaction.

回答客人问题并礼貌和有效的处理客人请求,如提供信息,旅游,饭店,交通的预定,提供位置,确认航班等。如有需要,要求相关人员帮助,确保客户满意度。

 

Keeps updated of all information concerning the hotel services,local places of interest, restaurants, transportation, sport facilities,churches, shopping areas and all relevant information likely to be of guests’interest in order to be able to answer guest requests and questions.

保持更新客人可能感兴趣的关于酒店服务,当地名胜古迹,饭店,交通,体育设施,教堂,购物区的相关信息,确保能够回答客人的请求和问题。

 

Keeps records, delivers and distributes all incoming and outgoingmails, faxes, messages and parcel addressed to current or future guests andhotel staff according to hotel procedures. 

按照酒店程序为当前及未来的客人和员工记录、投递和分发所有传入和传出的邮件、传真、信息和寄包裹。

 

Upon requests, stores guest luggage into the luggage storage room.Handles all luggage’s with care. 

如客人有需求,将客人行李存入行李寄放室。小心放置所有行李。

 

Sells stamps for postcards and letters.

卖明信片和信的邮票。

 

Maintains cleanliness and tidiness of desk area and replenishescounters with brochures, magazines, city maps for guest availability.

保持桌面的干净和整洁,补充小册子,杂志,城市地图到柜台以供客人使用。

 

During Business Center’s closing time, sends fax for guests.

在商务中心不营业期间为客人发传真。

其他要求
国际联号工作经历:优先
国内管理公司经历:优先
语言能力:英语-熟练 中国普通话-精通
计算机能力:良好
户籍地:哈尔滨
现居地:哈尔滨
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公司地址
黑龙江哈尔滨市松北区创新一路199号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
JW Marriott Hotel Harbin River North is within close proximity to many famous tourist attractions such as Jinhewan Wetland Park, Harbin Ice-Snow World, Siberian Tiger Park as well as the Harbin Grand Theatre. The hotel features 342 spacious and contemporarily designed guest rooms and suites, 95% of the guest rooms have magnificent panoramic views of the islands and rivers that run through the city, which can be enjoyed through floor-to-ceiling windows. JW Marriott Harbin’s five culinary outlets appeal to the tastes of all guests with the options ranging from casual chic to delicate cuisine. The hotel features 2,141 square meters of fully customizable meeting and event space, the hotel also features a 32,800 square meters delicately manicured outdoor lawn, an ideal choice for weddings or other outdoor events. Other facilities include a 24 hour fitness center equipped with state-of-the-art exercise equipment designed to appeal to travelers committed to maintaining their healthy lifestyles while on the road. Every detail of your stay with us is designed to nurture and celebrate your personal passions. We wish you an exceptional stay.哈尔滨JW万豪酒店位于哈尔滨市松北区商圈中心,毗邻金河湾湿地公园、哈尔滨冰雪世界、东北虎林园、哈尔滨大剧院等著名旅游景点。酒店拥有342间宽敞现代设计的客房和套房,95%的客房可透过全景落地窗观赏到贯穿城市岛屿和河流的壮丽景色。酒店5个餐饮区域迎合客人的多种口味,取悦您的味蕾。酒店拥有2141平方米的会议和活动空间及32800平方米的室外草坪,是婚礼或其他户外活动的理想选择。24小时健身中心,配备“力健”品牌有氧健身设施和设备,旨在吸引致力于在旅途中保持健康生活方式的旅行者。您旅居期间所能感受到的每一处细节都将丰富并激发您的旅途热情。我们祝愿您拥有一次灵感与活力迸发的独特入住体验。
黑龙江哈尔滨市松北区创新一路199号
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