• 带薪年假
• 五险一金
• 包吃包住
• 节日礼物
• 年终红包
• 职业规划
• 带薪生日假
• 绩效奖金
• 过节费
• 月休八天

岗位职责：
1.	Supervise the Front Office team to ensure optimum occupancy and average and average room rate for the purpose of maximizing revenue
管理前厅团队，确保适宜的客房入住率和平均房价，以达到酒店收入最大化。
2.	To attend P& L meeting, check the statement for variances in the Front Office and establish reasons for the variance
参加损益会议，核查前厅的损益差异情况以及产生差异的原因。
3.	Highlights important points from Daily VIP arrival list, occupancy forecast vs. actual occupancy. Highlights VIP arrivals, reviews meeting and banquet functions for the day, reviews positive and negative comments received, informs employees on room status situation.
对重要的关注点要引起重视，包括当日到店贵宾抵店报表、入住率预测和实际入住率。关注贵宾的到店，回顾当日的会议和宴会厅使用，回顾收到的正反面意见，向员工通报房态。
4.	Prepares annual budget and CAPEX for the department
准备年度预算和部门的资本支出.
5.	Establishes and maintains department organization, manning and productivity, ensuring a smooth operation based on forecasted hotel occupancy.
建立和维护部门的组织、人员结构和工作效力，在酒店每日的预测入住率的基础上能保持良好的运作。
6.	Works with the Talent Recruitment, Management and Development to ensure employee orientation, training and succession planning is carried out to standard
实现有才能的员工的招聘、管理和发展，确保员工的入职培训、工作培训和梯队计划能有效实施，达到标准。
7.	Identifies career goals and guides employees in their career growth and development. 
确认员工的职业目标，并指导员工的职业成长和发展。
8.	Conducts appraisals for Assistant Managers and oversees the appraisals of the other staff in Front Office.
对大堂副理的工作进行评估，检查前厅其他员工的评估。
9.	Creates a positive and highly motivated working environment that promotes and develops teamwork.
建立能提升和发展团队协作的积极主动的工作环境。
10.	Utilizes and develops communication tools and channels for the dissemination of information amongst all sections and divisions.
利用发展沟通工具，发展沟通渠道，向各部门传递信息和工作。
11.	Constantly reviews the current procedures and practices to ensure they are simple for staff
不断的回顾当前的程序和操作，确保对员工来说容易简单掌握。
12.	To ensure our guest are delighted at every contact
确保客人每次都能满意。
13.	Promptly handles guest complaints, and informs the necessary department heads when appropriate.
快捷的处理客人的投诉，适当的时候知会相关部门领导。
15.	Know system operation procedures（OPERA system etc and SAFE LOCK system etc. ）                                                      
了解系统操作程序 （OPERA和SAFE LOCK系统）。 
16.	Approve upgrades and special amenities                                                                                         
批准客房升级和特别欢迎品。
17.	Prepares efficient work schedule for the Front Office Staff, arranging Day offs and Annual leave, taking into consideration hotel occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures  
为前厅员工准备有效的工作日程，考虑酒店住房率预测和任何大型团队的行动，特别是那些提前或延迟抵店、离店的团队，据此安排员工的工休和年假。
18.	Prepares and submits budget and forecast for all sections, to reviews departmental profit and loss and Develops yearly capital expenditure requirements.
准备和提交前厅各部门的预算和预测，回顾部门的损益及部门年度资金支出需求。
19.	Ensures that employee noral is conducive to a productive team environment and actions employee motivation
确保员工的工作情绪有利于团队高效工作环境，适时鼓舞员工士气。
20.	Be familiar with hotel emergency response as Fire, Power Outrage, Bomb Threat, Typhoon Warnings, etc.
熟悉酒店的应急预案，如火灾，暴力事件，炸弹恐吓，台风警报等。
21.	Make sure everything is working on the premise of guest satisfaction, assist department improve the quality of the guest services.
确保一切工作以客人满意度为前提，协助各部门提高对客服务质量。
Abide by the Himalayas Qingdao Hotel Associates Handbook.
遵守青岛证大喜玛拉雅酒店员工手则。

任职资格
1.Preferably college graduate or equivalent in experience
大学专科毕业以上或同等经验
2.Minimum 6 years’ experience in Front Office operations
5年以上从事前厅部工作经历
3.Verbal and written facility   Good English oral expression ability
口头表达和书面表达能力强  良好的英语口语表达能力
4.Personable, aggressive
相貌端庄，要求上进
5.At least 25 years of age
25岁以上
6.Must have working knowledge of Housekeeping operations and must understand functions of and be able to co-operate with closely related departments
必须了解客房部相关知识以及具有与密切合作部门协作的能力
7.Good human relations is a must
人际关系良好

青岛证大喜玛拉雅酒店位于生机勃勃的崂山区, 只需10分钟车程即可到达石老人海水浴场。青岛证大喜玛拉雅酒店是青岛第一家生活时尚酒店，也是喜玛拉雅酒店管理集团在中国的首家酒店。酒店的室内设计由著名的澳大利亚 HASSELL设计事务所呈现，设计灵感来源于崂山的山地风貌及山谷中的天然陨石，将自然的能量带给每位宾客。HASSELL 设计事务所的著名设计有：悉尼北区奥林匹克游泳馆， 重庆大剧院及阿里巴巴新园区等。青岛证大喜玛拉雅酒店将具有现代感的创意融合于时尚生活中。青岛证大喜玛拉雅酒店是证大大拇指广场的一部分， 这里提供现代生活时尚的社区， 包括餐饮， 购物和娱乐一一兼备。