• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 人性化管理

1.    Follow hostess opening & closing checklist thoroughly.
按照领位开档和收档的检查表检查工作。
2.    Check in servers and other associates for uniform.
检查服务员和其他员工的制服。
3.    Maintain guest flow charts to track number of guests to each station and in order to
track volume per hour.
了解当天用餐人数和用餐时间以便合理安排客人的座位。
4.    Ensure that the front of the restaurant is always covered.
确保领位区域有人当值。
5.    Ensure that the front of the restaurant is spotless at all times.
确保领位区域干净整洁。
6.    Check on every table to ensure that it is clean, spotless and fully setup and that all silverware and glassware is spotless before any guests are seated at the table. In addition, check to ensure that all chairs are free of crumbs and that the carpet is spotless.
在客人就坐前检查每张桌子，确保它们干净、没有污渍、摆放整齐、银器和玻璃器皿没有污渍。另外检查并确保所有椅子干净地毯没有污渍。

7.     Check on guests to get feedback on the quality of their meals, service etc. And share any problems that arise immediately inform supervisor and manager immediately, but try to take care of the problem at once.
收集顾客对食物和服务质量的反馈，如果出现问题要立即着手解决并上报主管或经理。
8.    Schedule servers for breaks etc. In conjunction with the supervisor and depending on business volume.
根据生意量和主管协商安排员工的工间小歇时间。 
9.    Pitch in and help in service whenever the need arises.
无论任何时候出现需要，立即提供帮助。
10.  Have an excellent knowledge about the city, the signals, methods of transportation, etc. in order to be able to converse with customers, give helpful suggestions, etc.
熟悉所在城市的信息，包括其通信、交通的具体情况，以便于在与顾客交流时，能为他们提供帮助性的建议。
11.  Have an excellent knowledge about wines and different items on the menu in order to be able to help guests, answer questions, and give other suggestions.
熟知菜单中的所有项目，包括酒水和其他菜品，以便于回答顾客的问题和给他们适当的建议。
12.  Be thorough in knowledge of the Hotel, services offered, operating hours of all F&B outlets, etc.
非常了解有关酒店信息、所提供的服务和餐饮部门营业的时间等等。
13.  Communicate all necessary information to incoming hostess and supervisor, and record all messages in the hostess communication log.
与来接班的领位、主管进行必要的交流，并将所有信息记录在交班日志中。
14.  Work with the cashier and relieve cashiers on break.
知晓收银员工作任务，在收银员不在时顶替其工作。

厦门万豪酒店及会议中心是由万豪国际酒店集团管理的国际五星级酒店，是万豪国际集团进驻福建的第一家万豪品牌酒店。 酒店位于美丽的厦门新城-环东海域，毗邻方特梦幻王国，是休闲、度假、商务会议客人下榻之首选。 厦门万豪及会议中心作为环东海域酒店群中最早开业的国际五星级酒店，它的开业将助力环东海域加快迈入国际级旅游度假湾区。 准备好迎接挑战了吗?在万豪我们能够提供您这个机遇，掌握新的技能，分享激情与清晰的职业发展之路，提供成长与发展的机会。无论您是一位经验丰富的酒店专业人士还是刚刚开始职业生涯的新人，我们邀请您开始万豪的发现之旅。