招聘Reservation Supervisor 预订部主管_包头茂业万豪酒店招聘信息-最佳东方

岗位职责
1.鼓励预定团队实现一贯的Reservation高分。
2.实施宾客意见调查问卷，提高部门服务质量。
3.熟悉处理房间预订的程序，给宾客提供最新和最准确的房况信息。
4.落实”预订未到宾客”的名单和每日团队取消情况。
5.为所有的预订部员工准备工作时间和日程表。
6.管理每日/每月/每年的所有的日常通信的书写。
7.根据预订情况更改现有的预订并且预测现有的和未来的预订情况。

岗位要求
1.大专及以上学历，有同岗位工作经验2年以上。
2.普通话清晰，英语书面和口语表达较流利。
3.具有良好的产品电话销售技能，能够实现酒店客房预订率最大化。
4.具有销售业务谈判能力，能合理调配酒店产品，分清先后，实现客房销售目标。
5.具有良好的语言组织和文字表达能力，清楚，条理地表达销售意向。
6.能够督导团队成员的预订工作，指导下级提高电话销售能力。

包头茂业万豪酒店位于昆都仑区商业中心地带，可方便宾客前往城市的各大公司企业以及自然和文化景点。酒店坐拥阿尔丁广场和被称为“城市绿肺”的阿尔丁植物园之间，邻近北方兵器城、赛罕塔拉城中草原等市内景点，距包头火车站约15分钟车程，距包头机场约35分钟车程。酒店坐落的茂业天地附设零售商场、多家餐厅和CGV院线等便利设施。酒店拥有300间颇具魅力、格调雅致的客房和套房，3间各具风味的时尚餐厅，且配备2600平米的现代化宴会设施及多功能会议空间。赋予活力的健身中心和舒缓感官的室内恒温泳池为宾客提供舒适休闲的体验。便利的地理位置、现代化的设施及贴心的服务，包头茂业万豪酒店为商旅宾客提供宾至如归的体验。Marriott Baotou HotelLocated in the business center of Kundulun District, Marriott Baotou Hotel is close to the large corporates and natural and cultural attractions. The Hotel situates between the Aerding Square and the Aerding Botanical Garden known as the city's green lung, also near the the North Weapon Park and the Saihantala Inner City Grassland. It is also conveniently situated, with only a 15-minute drive from the Baotou Railway Station, and a 35-minute drive from Baotou Airport. The Maoye Center provides a shopping mall with many restaurants and CGV cinema and other recreation facilities. Marriott Baotou Hotel offers business and leisure travelers an outstanding combination of comfort, service and convenience.Contemporary and elegant in design, Marriott Baotou Hotel features 300 guest rooms and suites. A delightful gastronomic experience awaits at three stylish restaurants. With 2,600 square meters of meeting and banquet facilities, Marriott Baotou Hotel offers comprehensive venues for weddings and business meetings. Hotel also offers an on-site fitness center, heated indoor pool, provides guests with a comfortable and relaxing experience.