- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
· Report the regular work to Chinese Restaurant and Banquet Manager.
向中餐宴会经理汇报工作。
· In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.
当经理不在场时,负责人才的监督和管理指导,确保部门的正常运行。
· Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.
全力解决客人的投诉,并负责将所有投诉进行记录和跟进解决。
· Supervise cash handling and banking procedures.
负责监督现金操作和交接程序。
· Prepare daily banking and cash flow reports.
填写部门营业收入报表。
· Establish and instruct Heartists in cash security procedures.
建立和指导人才正确处理现金程序。
· Deal with irregular payments.
处理非日常的付款。
· Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
与所有的酒店客人建立并保持积极的关系。
· Take action to address these needs in order to exceed their expectations.
努力去预知客人需求以便满足并超出他们的需求。
· Create a positive hotel image in every interaction with internal and external customers.
在与国内外的客人交流时,努力保持酒店的正面形象。
· Adhere to hotel brand standards.
坚持酒店的品牌标准。
· Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
保持高水平的酒店产品和服务知识,以便向客人解释和介绍相关的服务设施。
· Assist guests and escort them to locations within the hotel at their request.
在酒店内部,如果客人要求,一定要帮助客人并把他带到要去的酒店内的任何地方。
· Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs.
对特殊活动和事件要有了解以便回答客人的需求。
Dali Pullman 大理俊发铂尔曼酒店Dali Pullman is ideally located by the famous scenic spot – Erhai Lake, opposite of Dali Port with stunning view of Cangshan Mountain and Erhai Lake. Easy access to Railway Station, Airport and sightseeing spot including Ancient City of Dali. The hotel has 230 guest rooms, including 2 Restaurants with delicate cuisine, 1 Lobby Lounge and a rooftop bar with a panoramic view of the Erhai lake. 700 sqm Grand Ballroom and 4 multi-functional meeting rooms, a well-equipped fit lounge including a swimming pool with Erhai lake view. Hotel have SPA and tea house for you to relax with inner peace. 大理俊发铂尔曼酒店坐落于大理市下关区洱海南路,距离火车站2公里,机场15公里,大理古城13公里。酒店拥有230间客房,风味迥异的2个特色餐厅、1个大堂吧及一览众山小的顶层星空吧,700㎡大宴会厅及多间独立的多功能会议室,设备齐全的健身中心及高空泳池,另有养生水疗生活馆及融入当地的茶艺禅室。苍山下、洱海边,回归生活本色。