• 五险一金
• 带薪年假
• 包吃包住
• 岗位晋升
• 领导好
• 员工生日礼物
• 管理规范

1. Ensure LQA standards are implemented and delivered to every guest.
在对客服务中遵守和执行LQA。
2.Ensure and maintain thePSB upload is accurately.
掌握和保证前台外事传输的正确性。
3. Provide exceptional concierge information toguests about local and area attractions, restaurants, theatres, special eventsand other available services. Information will be clear, concise and accurate. 
为行政楼层的客人提供关于本地景点、饭店、剧院、其他特殊活动等清晰、简明和准确的礼宾信息。
4.Honesty is a work basis,ensure implement on work with honesty all times.
以诚信为工作基本，在任何时候都需要诚实的执行酒店所有财务制度。
5.Handlesguest and colleagues enquiries in a courteous and efficient manner, reportingcomplaints or problems if no immediate solution can be found.
礼貌且高效地处理客人及同事的要求，遇到投诉或问题，如不能马上找到解决办法，要向上级报告。
6.Implement and achievedaily up-selling budget to maximize hotel room revenue.
执行并完成每日促销高价房目标来最大化酒店房间收益。
7.Detailed hotel product knowledge, up-to-date withVIP arrivals & events within the hotel and the destination.
掌握酒店产品知识，确保贵宾及活动信息的时效性和准确性。
8.Provide smooth handlingof luggage and transport services to all Executive Floor Guest.
为行政楼层客人提供专业的行李处理和运输服务。
9.Handlesincoming and outgoing mail, faxes, courier mail, and messages in a timelymanner. Handles basic Business Centre services when required.
及时处理所有收到及发出的邮件、传真、速递物品及留言。同时需要提供基本的商务中心服务。
10.Ensuresthe Executive Floor Manager is kept fully aware of any relevant feedback fromeither customers or other departments. 
将任何来自客人或其它部门的反馈及时并准确地汇报给行政楼层经理。

Dali Pullman 大理铂尔曼酒店Dali Pullman is ideally located by the famous scenic spot – Erhai Lake, opposite of Dali Port with stunning view of Cangshan Mountain and Erhai Lake. Easy access to Railway Station, Airport and  sightseeing spot including Ancient City of Dali. The hotel has 220 guest rooms, including 2 Restaurants with delicate cuisine, 1 Lobby Lounge and a rooftop bar with a panoramic view of the Erhai lake.  700 sqm Grand Ballroom and 4 multi-functional meeting rooms, a well-equipped fit lounge including a swimming pool with Erhai lake view.  Hotel have SPA and tea house for you to relax with inner peace. 大理铂尔曼酒店坐落于大理市下关区洱海南路，距离火车站2公里，机场15公里，大理古城13公里。酒店拥有220间客房，风味迥异的2个特色餐厅、1个大堂吧及一览众山小的顶层星空吧，700㎡大宴会厅及多间独立的多功能会议室，设备齐全的健身中心及高空泳池，另有养生水疗生活馆及融入当地的茶艺禅室。苍山下、洱海边，回归生活本色。