Director of Rooms 房务总监
1.5万-2万
停止招聘
发布于 2023-02-22
Director of Rooms 房务总监
1.5万-2万
上海 | 8年以上 | 本科 | 招1人
停止招聘
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职位描述

1.Checking on daily operation in all rooms division's area to ensure it is smooth and is manned by sufficient manpower at all times.

2.Have departmental meetings at  least once a month to ensure department heads or their managers are performing their job smoothly with sufficient working tool and that everyone is treated fairlt in all area and speak up whenever there are concers.

3.Deal with Loss Prevention issues as and when required and solve in a timely manner, and keep abreast of the world crisis for the safery of the people and the property.

4.Ensuring individual department's profit and loss statement is in line and cost and expenditure are controlled wisely.

5.Checking on daily log entry inthe incident book for all rooms division to ensure all matters are resolved promptly.

6.Reviewing and dine tuning all policies and procedures for the all rooms' department as and when requireed.

7.Responding to guest comments and complains from Guest Satisfaction Survey or Guest Alert from corporate ans and when required.

8.Responsible of grooming all department head mainly, and all associates to grow with the company and to manage the department hdeas' Leadership Performance Process.

9.Ensure that the kep personnel practices "Managing from the Lobby" concept is present in the lobby areas during peak times.

10.As Executive Committee,lead by example to comment when credit is due and to take necessary discipinary action when required.Practising the Marriott's Guarantee Fair Treatment at all times and train all supervisor and managerial level associates to adhere to principle.

11.Remember the fundamentals of treating people with repect in spite of their religion,race,local culture and etc.

As Mr.Marriott quoted, take care of the associate and they will take good care of our customers and it is the duty and responsibility for us to leader by exa,ple from top down to ground associates.

12.Maintain effective service in line with the hotel's corporate image.

13.Any other duties as may be assigned from time to time.


其他要求
国际联号工作经历:优先
语言能力:英语-熟练
计算机能力:熟练
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公司地址
上海市浦东新区浦明路988号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 中外合营(合资.合作)
    企业性质
中国首家JW万豪侯爵酒店,上海鲁能JW万豪侯爵酒店于2019年8月8日正式亮相上海。延续品牌低调奢华的独特基因,侯爵式款待之道首次邂逅摩登上海,为沪上带来与众不同的沉浸式奢华体验。当人们穿梭于这座时髦都会时,上海鲁能JW万豪侯爵酒店也为人们开启了探索魅力上海的无限可能。这是继迈阿密,迪拜之后,全球开业的第三间JW万豪侯爵酒店。上海鲁能JW万豪侯爵酒店位于浦东新区黄浦江畔,坐落陆家嘴商区,拥有
515间客房,3100平米会议场地及6个餐饮场所,其中包括全日制餐厅,中餐厅,西餐厅,茶廊,酒吧及天台酒吧。气派超然的建筑,结合摩登居停的设计理念,将全新演绎沪上低调奢华,为一众品味超群而自信的杰出精英打造「JW非凡款待」。
上海市浦东新区浦明路988号
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