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Job Summary
职位简述
To provide quality food and beverage service that is always consistent with SOP
始终如一的按照标准流程提供优质的服务。
Key Duties and Responsibilities
主要义务和职责
To Fully execute FSMS related work
全面执行FSMS的相关工作
Ensure that all service standards comply with Forbes standards
确保所有服务标准符合福布斯标准
Ensure guests are welcomed by staff, seated, and attended to warmly and courteously at all time and address guest issues during service according to company procedure.
确保客人受到员工的及时欢迎，一直热情周到，并根据公司政策及标准解决客户问题。
Maintain a complete understanding of all policies, procedures, standards, specifications, guidelines, and training programmes.
确保对所有政策，程序，标准，规格，准则和培训计划时刻有着全面深刻地了解。
Ensure company objectives are achieved regarding sales, service, quality, appearance, and sanitation of the establishment through the training of employee’s whist maintaining a positive and productive working environment.
通过培训员工的维持积极和富有成效的工作环境来确保企业的销售，服务，质量，外观和卫生设施的目标。
Oversee employment performance appraisals are followed and completed on a timely basis.
监督员工绩效考核按时跟进和完成。
Ensure reservations are maximized within the restaurant in liaison with Reception and the central reservations team.
与前台接待及预定中心一起协作以确保餐厅预订量最大化。
Maintain a comprehensive knowledge of the menu and an understanding of the wine list up selling to guests when appropriate.
保持对餐厅菜单的全面了解，并懂得运用正确的葡萄酒知识，以便在适当时向客人积极销售产品。
Proactively communicate with the kitchen regarding menu changes, availabilities, and specials.
随时主动与厨房团队交流沟通菜单的更改、菜品的可用性及每日特荐菜品等信息。
Ensure that staffing requirements are addressed, and applicants selected according to company procedures.
确保餐厅人员配备要求得到解决，候选人录取根据公司有关程序和要求进行筛选和录用。
Ensure adherence to cash handling and reconciliation procedures in accordance with company policy.
确保现金处理和对账程序严格遵守公司规定并按照政策执行。
Identify business opportunities which provide greatest return on investment aligned with company strategy.
寻找符合公司战略的最大投资回报商业潜在机会。
Manage relevant reporting and analysis of the outlet to ensure cost effective goals are being met and surpassed.
管理餐厅的相关报告和分析，以确保成本效益目标的达成并努力超越。
Maintain responsibility for leading, inspiring, and motivating the restaurant team to achieve workforce stability, productivity, and loyalty.
保持对领导、鼓励和激励餐厅团队的责任，保证员工工作的稳定性、效率以及忠诚度。
Works as a team, liaises and coordinates with team, peers, and other senior managers of all divisions
以良好的团队意识，与团队成员及别的部门管理层进行有效协调沟通。
Responsible for adding, modifying, and checking the P&P, SOP of the department.
负责所在部门的政策与程序和标准操作流程的新增、修改和审核
Executes any other work or responsibility within his scope of duty given by the superior
协助上级执行完成相应职责工作。
国际联号工作经历：优先语言能力：英语-良好
位求职者投递了该职位，你的简历匹配度为
你的综合竞争力排名为第
名
海南省三亚市海棠湾海棠北路 
酒店业--国际高端酒店/5星级
2000人以上
国内上市公司
About Atlantis SanyaAtlantis Sanya is China’s premiere ocean-themed integrated entertainment resort located on Haitang Bay, on Hainan Island, on the shores of the South China Sea. Designed as a modern interpretation of the mythical city of Atlantis, the 540,000m² resort features a cutting-edge design, towering over Sanya as the icon of the South China Sea, with 1314 guest rooms and suites, including five extraordinary Underwater Suites, a globally recognized feature of the Atlantis experience. The underwater journey at Atlantis Sanya starts at The Lost Chambers Aquarium with 30 different habitats, 280 species and over 85,000 marine animals and continues into The Ambassador Lagoon—an incredible open-air marine habitat with unparalleled views into the underwater world of Atlantis. The resort also has a 1800-seater theatre at Dolphin Cay, and Sea Lion Pointe, state-of-the-art marine protection and conservation experiences. For thrill seekers, the gravity-defying waterslides at Aquaventure Waterpark provide year-run fun and bucket-list experiences for the entire family. As the gastronomy destination in Hainan, the resort is home to 21 world-class restaurants, cafes and lounges, including Bread Street Kitchen and Bar by world-renowned chef Gordon Ramsay and Ossiano Underwater Restaurant and Bar. Atlantis Sanya also provides families a playful and edutaining experience at MINIVERSITY and a world of rest and relaxation at the first AHAVA Spa in the Asia-Pacific region. The RMB11 billion ocean-inspired development is owned by Fosun International and managed by Kerzner International.三亚·亚特兰蒂斯简介由复星投资逾百亿元兴建、柯兹纳国际管理的三亚•亚特兰蒂斯，是一座海洋主题的度假胜地。项目位于海南省三亚市海棠湾，占地54万平方米，坐拥1314间全海景房及水底套房、21家寰球美食、20万平方米的亚特兰蒂斯水世界、海水总量达17500吨的失落的空间水族馆，又有可同时容纳1800位观众欣赏表演的C秀剧场、以及设施专业的海洋哺乳动物医院和海狮乐园。汇集酒店、水世界、水族馆、国际会展、餐饮、娱乐、购物、演艺八大业态于一体的三亚•亚特兰蒂斯，不仅被中国国家旅游局评为全国优选旅游项目，更先后获得多项行业殊荣，包括第十八届中国饭店金马奖之“亚洲最佳旅游度假目的地”、“亚洲最佳会展及奖励旅游目的地”、“奥西亚诺海底餐厅 - 亚洲最佳餐厅”、以及为业界所瞩目的“中国最佳雇主奖”；亚洲酒店星光奖之“中国十大最具魅力酒店”；由《城市旅游》颁发的“最佳地标酒店品牌大奖”；中国建筑行业工程质量最高荣誉“鲁班奖”和“三星级绿色建筑标识”证书等。Kerzner InternationalPeople are at the heart of everything we do. At Kerzner International, our vision is to create Amazing Experiences and Everlasting Memories for our guests at all our resorts. A leading global developer and operator of destination resorts, ultra luxury hotels and residences and innovative entertainment and gaming experiences, we operate four distinctive brands -Atlantis, One & Only, SIRO and rare finds.柯兹纳国际集团柯兹纳国际集团秉承以人为本的理念，我们的愿景是致力于为旗下所有度假区的客人创造非凡体验和永恒难忘的美好回忆。我们是全球领先的度假目的地开发商及运营商，拥有极致奢华的酒店及公寓、提供极具特色的娱乐方式及游乐体验，我们共运营四个特色鲜明的品牌：Atlantis, One & Only, SIRO 和 rare finds。Benefit福利待遇Social insurances and housing fund社保及公积金At least 10 days' paid annual leava per year每年享有至少10天的年假天数Great accommodation with staff shuttle bus免费提供良好的食宿条件及班车接送Employee rate for room booking and free tickets for Water Park/Lost Chamber per year员工订房优惠及免费水世界、水族馆门票A variety of staff activities and competition远超您想象且丰富多彩的奖励性员工活动及竞赛
