招聘大堂吧资深主管 Supervisor, Lobby Lounge_三亚·亚特兰蒂斯招聘信息-最佳东方

Key Duties and Responsibilities 主要工作职责

Supervise and oversee the operation/section to maintain service standards

管理和监督运作/部分区域来坚持服务标准

Check on employees’ discipline, grooming standards, and punctuality

检查员工的纪律，仪容仪表和考勤

Check on guests’ satisfaction levels and properly handle feedback and follow-up

检查客人满意度，恰当地处理反馈意见并跟进

Perform opening and closing duties as assigned

按照规定完成开始和结束营业的职责

Assist the Assistant Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees

协助副经理进行日常班次例会，更新并传达相关信息给餐厅员工

Assist in employees’ development, counseling, and resolving staff conflict

帮助员工发展，协调并解决员工冲突

Report any complaints, incidents, or any other irregularities to Management

将投诉事件或者其他任何不正当行为汇报给管理层

Ensure that operating equipment is maintained and service and storage areas are kept safe and clean

确保设备的维修，服务和仓库区域保持安全和整洁

Help minimize waste, neglect, breakages, and mishandling of supplies and equipment

帮助减少浪费，疏忽，破损和不当地使用物品和设备

Carry out light cleaning and maintenance of the pantry area

完成灯的清洁和工作间的维护

Monitor quality of food and beverage products in every order

监督所有已点食品和酒水的质量

To ensure that guests receive the attention and service they require

确保客人得到他们所需要的关注和服务

Perform trainer tasks and conduct training for all staff as assigned by the Restaurant Manager / Assistant Manager

根据餐厅经理/副经理的安排完成培训任务并为员工进行培训

To motivate, coach, and project a positive attitude at all times

时刻鼓励和指导员工，并且始终保持一种积极的态度

Ensures that an effective link is maintained between kitchen and service areas

保持厨房和服务区有着高效的衔接

Applies creative solutions and proposes ideas to grow develop and improve the business

提出新的或有创意的点子和解决方案以改进生意

Actively promotes the use of up-selling techniques within the outlet to exceed guest expectations and increase revenue

使用销售技巧以提高销售额和客人满意度

Monitors all aspects of food and beverage quality and hygiene and takes immediate corrective action when required

监督所有食品和饮品的品质和卫生，并在需要时，立即改正错误。

Ensures relevant training is given to the team for food and beverage knowledge.

确保团队得到相关的餐饮知识的培训

Executes any other work or responsibility within his scope of duty given by his/her manager

协助上级执行完成相应职责工作

About Atlantis SanyaAtlantis Sanya is China’s premiere ocean-themed integrated entertainment resort located on Haitang Bay, on Hainan Island, on the shores of the South China Sea. Designed as a modern interpretation of the mythical city of Atlantis, the 540,000m² resort features a cutting-edge design, towering over Sanya as the icon of the South China Sea, with 1314 guest rooms and suites, including five extraordinary Underwater Suites, a globally recognized feature of the Atlantis experience. The underwater journey at Atlantis Sanya starts at The Lost Chambers Aquarium with 30 different habitats, 280 species and over 85,000 marine animals and continues into The Ambassador Lagoon—an incredible open-air marine habitat with unparalleled views into the underwater world of Atlantis. The resort also has a 1800-seater theatre at Dolphin Cay, and Sea Lion Pointe, state-of-the-art marine protection and conservation experiences. For thrill seekers, the gravity-defying waterslides at Aquaventure Waterpark provide year-run fun and bucket-list experiences for the entire family. As the gastronomy destination in Hainan, the resort is home to 21 world-class restaurants, cafes and lounges, including Bread Street Kitchen and Bar by world-renowned chef Gordon Ramsay and Ossiano Underwater Restaurant and Bar. Atlantis Sanya also provides families a playful and edutaining experience at MINIVERSITY and a world of rest and relaxation at the first AHAVA Spa in the Asia-Pacific region. The RMB11 billion ocean-inspired development is owned by Fosun International and managed by Kerzner International.三亚·亚特兰蒂斯简介由复星投资逾百亿元兴建、柯兹纳国际管理的三亚•亚特兰蒂斯，是一座海洋主题的度假胜地。项目位于海南省三亚市海棠湾，占地54万平方米，坐拥1314间全海景房及水底套房、21家寰球美食、20万平方米的亚特兰蒂斯水世界、海水总量达17500吨的失落的空间水族馆，又有可同时容纳1800位观众欣赏表演的C秀剧场、以及设施专业的海洋哺乳动物医院和海狮乐园。汇集酒店、水世界、水族馆、国际会展、餐饮、娱乐、购物、演艺八大业态于一体的三亚•亚特兰蒂斯，不仅被中国国家旅游局评为全国优选旅游项目，更先后获得多项行业殊荣，包括第十八届中国饭店金马奖之“亚洲最佳旅游度假目的地”、“亚洲最佳会展及奖励旅游目的地”、“奥西亚诺海底餐厅 - 亚洲最佳餐厅”、以及为业界所瞩目的“中国最佳雇主奖”；亚洲酒店星光奖之“中国十大最具魅力酒店”；由《城市旅游》颁发的“最佳地标酒店品牌大奖”；中国建筑行业工程质量最高荣誉“鲁班奖”和“三星级绿色建筑标识”证书等。Kerzner InternationalPeople are at the heart of everything we do. At Kerzner International, our vision is to create Amazing Experiences and Everlasting Memories for our guests at all our resorts. A leading global developer and operator of destination resorts, ultra luxury hotels and residences and innovative entertainment and gaming experiences, we operate four distinctive brands -Atlantis, One & Only, SIRO and rare finds.柯兹纳国际集团柯兹纳国际集团秉承以人为本的理念，我们的愿景是致力于为旗下所有度假区的客人创造非凡体验和永恒难忘的美好回忆。我们是全球领先的度假目的地开发商及运营商，拥有极致奢华的酒店及公寓、提供极具特色的娱乐方式及游乐体验，我们共运营四个特色鲜明的品牌：Atlantis, One & Only, SIRO 和 rare finds。Benefit福利待遇Social insurances and housing fund社保及公积金At least 10 days' paid annual leava per year每年享有至少10天的年假天数Great accommodation with staff shuttle bus免费提供良好的食宿条件及班车接送Employee rate for room booking and free tickets for Water Park/Lost Chamber per year员工订房优惠及免费水世界、水族馆门票A variety of staff activities and competition远超您想象且丰富多彩的奖励性员工活动及竞赛Employees (Team leader level and above only) are entitled to one reimbursement of arrival fees外埠雇佣员工（限主管级及以上）享受到职费报销一次