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Job Summary
岗位描述
The Ticketing Agent responsibilities directly reports to the Team Leader and Assistant Ticketing Manager. They also handle all admission and sales transactions at the ticketing plaza. They are tasked with duties and responsibilities which include answer guest questions and assist guest enter the waterpark.
票务服务员的直属主管是票务主管和票务副经理。他们在售票广场负责水乐园门票的售卖及检票工作。他们的职责和责任还包括解答游客疑问，协助游客入园体验。
Key Duties and Responsibilities
主要职责与责任
1. Greeting and assisting guests in the plaza and when they approach all ticketing related areas；
在票务的相关所有岗位迎接并帮助客人。
2. Responsible for providing friendly, efficient and informative service as well as accurate transaction during cashiering as they serve all guest purchasing tickets to the water park；
负责提供友好、高效和翔实的服务，在所有客人购买水上乐园门票的收银期间，确保交易准确。
3. Operate an electronic cash register and credit card machine；
操作电子收银机和信用卡刷卡机。
4. Responsible for following the cash handling ticketing procedure properly and accurately, including completing cash out reports accurately.
负责适当并正确遵守现金处理票务程序，包括准确完成现金提取报告。
5. Duties also include monitoring of guest entry and exit.
职责还包括监控客人进出。
6. Communicates directly with the ticketing team leader.
直接和票务组长沟通。
7. Maintaining a clean ticketing plaza and all different working areas clean at all times.
始终保持售票广场及工作岗位的干净。
8. Reporting improper behavior of guests to the team leader.
向组长报告客人的不当行为。
9. Reporting any security issues to Team Leader or Assistant Manager
向组长和副经理报告任何安全问题
10. Assisting hotel guests to scan face and enter the waterpark, and assist other paid guests to scan QR-CODE to enter;
协助客人检票入园；协助住店客人扫脸入园；
11. Any other task/ responsibilities required by the guest relations team leader and assistant ticketing manager
客户关系组长和票务副经理要求的其他任何工作/职责
12. Towel and lockers rental in waterpark, and the related Aquaventure tickets sell, such as, Cabana/surf rider/Aquaxpress sell;
负责园区的毛巾和柜子租赁及凉亭/冲浪少年/快速同行票等相关票种的售卖。
计算机能力：良好年龄要求：18-35岁 
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酒店业--国际高端酒店/5星级
2000人以上
国内上市公司
About Atlantis SanyaAtlantis Sanya is China’s premiere ocean-themed integrated entertainment resort located on Haitang Bay, on Hainan Island, on the shores of the South China Sea. Designed as a modern interpretation of the mythical city of Atlantis, the 540,000m² resort features a cutting-edge design, towering over Sanya as the icon of the South China Sea, with 1314 guest rooms and suites, including five extraordinary Underwater Suites, a globally recognized feature of the Atlantis experience. The underwater journey at Atlantis Sanya starts at The Lost Chambers Aquarium with 30 different habitats, 280 species and over 85,000 marine animals and continues into The Ambassador Lagoon—an incredible open-air marine habitat with unparalleled views into the underwater world of Atlantis. The resort also has a 1800-seater theatre at Dolphin Cay, and Sea Lion Pointe, state-of-the-art marine protection and conservation experiences. For thrill seekers, the gravity-defying waterslides at Aquaventure Waterpark provide year-run fun and bucket-list experiences for the entire family. As the gastronomy destination in Hainan, the resort is home to 21 world-class restaurants, cafes and lounges, including Bread Street Kitchen and Bar by world-renowned chef Gordon Ramsay and Ossiano Underwater Restaurant and Bar. Atlantis Sanya also provides families a playful and edutaining experience at MINIVERSITY and a world of rest and relaxation at the first AHAVA Spa in the Asia-Pacific region. The RMB11 billion ocean-inspired development is owned by Fosun International and managed by Kerzner International.三亚·亚特兰蒂斯简介由复星投资逾百亿元兴建、柯兹纳国际管理的三亚•亚特兰蒂斯，是一座海洋主题的度假胜地。项目位于海南省三亚市海棠湾，占地54万平方米，坐拥1314间全海景房及水底套房、21家寰球美食、20万平方米的亚特兰蒂斯水世界、海水总量达17500吨的失落的空间水族馆，又有可同时容纳1800位观众欣赏表演的C秀剧场、以及设施专业的海洋哺乳动物医院和海狮乐园。汇集酒店、水世界、水族馆、国际会展、餐饮、娱乐、购物、演艺八大业态于一体的三亚•亚特兰蒂斯，不仅被中国国家旅游局评为全国优选旅游项目，更先后获得多项行业殊荣，包括第十八届中国饭店金马奖之“亚洲最佳旅游度假目的地”、“亚洲最佳会展及奖励旅游目的地”、“奥西亚诺海底餐厅 - 亚洲最佳餐厅”、以及为业界所瞩目的“中国最佳雇主奖”；亚洲酒店星光奖之“中国十大最具魅力酒店”；由《城市旅游》颁发的“最佳地标酒店品牌大奖”；中国建筑行业工程质量最高荣誉“鲁班奖”和“三星级绿色建筑标识”证书等。Kerzner InternationalPeople are at the heart of everything we do. At Kerzner International, our vision is to create Amazing Experiences and Everlasting Memories for our guests at all our resorts. A leading global developer and operator of destination resorts, ultra luxury hotels and residences and innovative entertainment and gaming experiences, we operate four distinctive brands -Atlantis, One & Only, SIRO and rare finds.柯兹纳国际集团柯兹纳国际集团秉承以人为本的理念，我们的愿景是致力于为旗下所有度假区的客人创造非凡体验和永恒难忘的美好回忆。我们是全球领先的度假目的地开发商及运营商，拥有极致奢华的酒店及公寓、提供极具特色的娱乐方式及游乐体验，我们共运营四个特色鲜明的品牌：Atlantis, One & Only, SIRO 和 rare finds。Benefit福利待遇Social insurances and housing fund社保及公积金At least 10 days' paid annual leava per year每年享有至少10天的年假天数Great accommodation with staff shuttle bus免费提供良好的食宿条件及班车接送Employee rate for room booking and free tickets for Water Park/Lost Chamber per year员工订房优惠及免费水世界、水族馆门票A variety of staff activities and competition远超您想象且丰富多彩的奖励性员工活动及竞赛
