招聘会务销售经理 Manager, Mice_三亚·亚特兰蒂斯招聘信息-最佳东方

Job Summary

工作简述

Primarily responsible for acquiring and converting MICE group leads allowing the MICE groups segment to reach and/or exceed the
departmental revenue and room nights targets. This role is based in Sanya and is customer facing, both within the Resort and
visitation of local accounts
主要负责获得及转换潜在团队客户使其达到或超过部门的收益目标及间夜目标。办公点在三亚，负责度假村的对客服务及客户的视察
访问。

Key Duties and Responsibilities

关键职责

Proposals & Quotes:
提案及报价

▪ Prepare all proposal and quotes which must be sent out within 24 hours of the initial enquiry in line with ASH standard
template.

必须在客户询问的 24 小时内根据 ASH 标准模板发出所有的询价

▪ Secure all initial deposits related to the confirmed event, preparing any LPO in order to ensure swift payment is received.

确保已约定活动的相关押金，准备 LPO，以保障客户快速付款。

▪ Ensure all activities related to proposal and quotes are entered into Delphi.

确保所有与报价相关的内容已输入到 Delphi 系统里。

▪ Ensure that a detailed file is prepared – ready for handover to events management and all relevant documentation is
presented at handover stage.

准备一个详细的文档-能直接交接给宴会部门进行跟进的所有相关文件。

Sales:
销售

▪ Manage a portfolio of accounts for which you will be responsible for their production, conversion of bookings along with the
clients overall product knowledge (DMC’s third party agents, Corporate Clients, RSO / GSA’s)

负责管理客户档案包括客户产量、预定转换率等（地接社的第三方代理商，企业客户，RSO /GSA）。

▪ Present the unique features and benefits for ASH, position the Resort over and above competitors, monitoring competitors’
activities and rate positioning.

介绍 ASH 的特色和优点，将度假村定位在竞争对手以上，监控竞争对手的活动和价格定位。

▪ Ensure that all proposal and quotes sent out are followed up within 3-5 days, establishing client feedback and likely hood
to confirm.

确保发出的所有报价在 3-5 天内进行有效跟进，建立客户反馈并确认其可能性。

▪ Negotiate where necessary on initial proposal costs and breakdown. Include value added extras and/or re-evaluate rates
where applicable.

在必要时协商初始建议费用和细分。包括增值额外费用和/或适当时重新评估报价。

▪ Participate in site inspections, FAM Trips and the creation of running orders as and when required and planned for in
advance accordingly.

参与客户考察活动并在必要时提前安排合理的参观行程。

▪ Participate in relevant trade shows as and when required.

在需要时参加相关的展会。

▪ Identify relevant bookings where the assistance is required from the Director, MICE in order to secure the event with ASH.

在会务总监需要时提供协助相关的预订，以确保活动在三亚亚特兰蒂斯顺利进行。

Systems & Admin:

系统管理

▪ Completion of all activities to be entered into the Delphi System being; sales call information update, client appointments,
all telephone calls related to a specific book logged and recorded, all emails documented on specific booking.

完成所有要进入 Delphi 系统的活动; 销售电话信息更新，客户约见，与特定预定相关商务所有电话的日志和记录及所有电子
邮件记录。

▪ All proposal, quotes and contracts will be shared with the relevant departments – finance, reservation and the events team.

所有报价和合同将与相关部门共享-财务部，预定部和宴会部。

▪ Detailed files to be completed with the relevant information pertaining to the event, ready to hand over to the Event
Management team for execution of event.

完成与活动相关的信息的详细的文件，并可随时交接给宴会管理团队进行下一步跟进。

▪ Weekly sales report to be compiled – detailing key achievements and market intelligence.

编辑每周的销售报告- 详细介绍主要业绩和市场情报。

▪ Create and follow up on various in-house forms, such as client entertainments, complimentary upgrades and room
bookings, fam trips etc.

创建和跟进各种内部表单，如客户宴请，免费升级和免费房间的预订，考察团申请等。

▪ Plays an active role in the production of sales account plans for owned accounts, departmental sales plans and activities.
在客户管理，部门销售计划和部门销售活动中发挥积极作用。
Finance:

财务

▪ Ensure that the department achieves all budgeted revenue and room night targets.

确保该部门实现所有预算收入和客房夜间目标。

▪ Ensure that you achieve or exceed personal revenue targets.
确保您实现或超过个人业绩指标。

▪ All deposits are requested and recorded for all events using the Delphi System.

所有宴会活动的定金必须使用 Delphi 系统做记录。

▪ Ensure that all rates quoted are in line with the Yield Calendar as produced by the revenue department.

确保所有报价与收益管理部生成的收益报表一致。

▪ Ensure all paid deposit information is correctly entered into Delphi.

确保所有定金支付信息被正确输入 Delphi 系统。

▪ Weekly attendance at the ‘Business on the Books’ meeting, ensuring that all follow ups and updates are given related to
your portfolio of enquires. Particularly attention must be made to those events that ASH ‘Must Win’.

出席每周“已有预定”会议，确保所有跟进和更新都与已记录的询价需求相符。特别注意那些三亚亚特兰蒂斯必须争取并赢得
的活动。
Marketing:

市场

▪ Ensure that all databases are updated timely.

确保所有数据库及时更新。

▪ All packages and promotions are communicated to your account portfolio.

所有套餐和促销活动都须传达到您的客户。

▪ Collect data and examples on competitor Resorts marketing initiatives.

收集有关竞争对手的数据和活动案例。

▪ Make recommendations and suggestions regarding marketing campaigns for ASH.

为 ASH 的营销活动提出建议。

Leadership:

领导能力

▪ To guide, advice coach and nurture Sales Executives and Sales Coordinator.

指导，训练和培训会务销售副经理和会务销售主任。

▪ To be actively involved in the recruitment, appraises performance management along with Assistant Manager and Sales
Officer.

积极参与招聘，及会务销售副经理和会务销售主任的绩效评估管理。
General:

综述

▪ Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication

协调部门同事及其他部门的高效沟通。

▪ Participates in all departmental weekly meetings

参加所有的部门性周会。

▪ Ensures departmental and personal objectives are being met, reviewed

确保部门和个人目标得到满足和评估。

▪ In conjunction with Director, MICE Sales, personal objectives and action plans are completed, reviewed and updated.

与会议销售总监一起确保会议销售板块的的个人指标和销售行动计划的顺利完、回顾及更新。

▪ Any other reasonable duties and tasks as directed by Director, MICE and VP, Sales.

完成销售副总裁和会务销售总监指导的任何其他合理的职责和任务。

About Atlantis SanyaAtlantis Sanya is China’s premiere ocean-themed integrated entertainment resort located on Haitang Bay, on Hainan Island, on the shores of the South China Sea. Designed as a modern interpretation of the mythical city of Atlantis, the 540,000m² resort features a cutting-edge design, towering over Sanya as the icon of the South China Sea, with 1314 guest rooms and suites, including five extraordinary Underwater Suites, a globally recognized feature of the Atlantis experience. The underwater journey at Atlantis Sanya starts at The Lost Chambers Aquarium with 30 different habitats, 280 species and over 85,000 marine animals and continues into The Ambassador Lagoon—an incredible open-air marine habitat with unparalleled views into the underwater world of Atlantis. The resort also has a 1800-seater theatre at Dolphin Cay, and Sea Lion Pointe, state-of-the-art marine protection and conservation experiences. For thrill seekers, the gravity-defying waterslides at Aquaventure Waterpark provide year-run fun and bucket-list experiences for the entire family. As the gastronomy destination in Hainan, the resort is home to 21 world-class restaurants, cafes and lounges, including Bread Street Kitchen and Bar by world-renowned chef Gordon Ramsay and Ossiano Underwater Restaurant and Bar. Atlantis Sanya also provides families a playful and edutaining experience at MINIVERSITY and a world of rest and relaxation at the first AHAVA Spa in the Asia-Pacific region. The RMB11 billion ocean-inspired development is owned by Fosun International and managed by Kerzner International.三亚·亚特兰蒂斯简介由复星投资逾百亿元兴建、柯兹纳国际管理的三亚•亚特兰蒂斯，是一座海洋主题的度假胜地。项目位于海南省三亚市海棠湾，占地54万平方米，坐拥1314间全海景房及水底套房、21家寰球美食、20万平方米的亚特兰蒂斯水世界、海水总量达17500吨的失落的空间水族馆，又有可同时容纳1800位观众欣赏表演的C秀剧场、以及设施专业的海洋哺乳动物医院和海狮乐园。汇集酒店、水世界、水族馆、国际会展、餐饮、娱乐、购物、演艺八大业态于一体的三亚•亚特兰蒂斯，不仅被中国国家旅游局评为全国优选旅游项目，更先后获得多项行业殊荣，包括第十八届中国饭店金马奖之“亚洲最佳旅游度假目的地”、“亚洲最佳会展及奖励旅游目的地”、“奥西亚诺海底餐厅 - 亚洲最佳餐厅”、以及为业界所瞩目的“中国最佳雇主奖”；亚洲酒店星光奖之“中国十大最具魅力酒店”；由《城市旅游》颁发的“最佳地标酒店品牌大奖”；中国建筑行业工程质量最高荣誉“鲁班奖”和“三星级绿色建筑标识”证书等。Kerzner InternationalPeople are at the heart of everything we do. At Kerzner International, our vision is to create Amazing Experiences and Everlasting Memories for our guests at all our resorts. A leading global developer and operator of destination resorts, ultra luxury hotels and residences and innovative entertainment and gaming experiences, we operate four distinctive brands -Atlantis, One & Only, SIRO and rare finds.柯兹纳国际集团柯兹纳国际集团秉承以人为本的理念，我们的愿景是致力于为旗下所有度假区的客人创造非凡体验和永恒难忘的美好回忆。我们是全球领先的度假目的地开发商及运营商，拥有极致奢华的酒店及公寓、提供极具特色的娱乐方式及游乐体验，我们共运营四个特色鲜明的品牌：Atlantis, One & Only, SIRO 和 rare finds。Benefit福利待遇Social insurances and housing fund社保及公积金At least 10 days' paid annual leava per year每年享有至少10天的年假天数Great accommodation with staff shuttle bus免费提供良好的食宿条件及班车接送Employee rate for room booking and free tickets for Water Park/Lost Chamber per year员工订房优惠及免费水世界、水族馆门票A variety of staff activities and competition远超您想象且丰富多彩的奖励性员工活动及竞赛Employees (Team leader level and above only) are entitled to one reimbursement of arrival fees外埠雇佣员工（限主管级及以上）享受到职费报销一次