Key Duties and Responsibilities
主要义务和职责
▪ Assist the sales manager/assistant manager to handle the daily operation and maintenance including new room type and pricing pop online, room availability management, online information display and guest’s consultation, etc.
▪ 协助销售经理/副经理处理OTA平台运营维护,包括房间上线及调价,房态管理,线上信息展示及客人咨询等。
▪ Responsible for all kinds of sales data and client data statistics, analysis, summary, complete the department reports and other writing, reporting to the group leader in time.
▪ 负责各种销售数据及客户资料的统计、分析汇总,及时完成部门报表等的制作编写,汇报给领导。
▪ Assist with manager/assistant manager with contract signing, meeting arrangement and new customers inspection and other related work.
▪ 配合经理/副经理完成合同签署、安排会务、接待、开发新客户等相关工作。
▪ Handling with guest and WeChat group’s communication of daily consultation, information release, order processing, customer complaints and other related affairs.
▪ 及时处理客户及各微沟通信群内日常咨询、信息发布、订单处理、客人投诉等相关事务。
▪ Responsible for administrative affairs, such as follow up with file stamp, procedures and approval, documentation of contract, expense reimbursement, post, stationery procurement, attendance statistics, etc.
▪ 负责处理办公室职责及行政事务,如跟进文件盖章、流程审批、合同归档、财务报销、行政寄件,办公用品采购,考勤统计等。
▪ Build up good communication with other related departments.
▪ 与公司其他相关部门建立良好沟通,方便日常工作的正常进行。
▪ Be responsible for livestreaming related work and live broadcast
▪需要负责直播相关工作并出镜直播
▪ Complete temporary tasks assigned by manager/assistant manager etc.
▪ 完成经理/副经理等临时交办的其他任务
Skills, Experience & Educational Requirements
技能、经验和教育要求
▪ Good communication and presentation skills.
▪ 良好的沟通表达能力。
▪ conscientious and careful teamwork spirit, sense of responsibility.
▪ 工作认真细心,有团队协作精神,责任感强。
▪ Conversant with use of Microsoft office.
▪ 熟悉微软办公软件。
▪ Preferred with hotel work, sales, reservation, customer service experience or worked in OTA platform already.
▪ 有酒店、销售、预定、客服经验或曾在OTA平台中任职优先考虑。
About Atlantis SanyaAtlantis Sanya is China’s premiere ocean-themed integrated entertainment resort located on Haitang Bay, on Hainan Island, on the shores of the South China Sea. Designed as a modern interpretation of the mythical city of Atlantis, the 540,000m² resort features a cutting-edge design, towering over Sanya as the icon of the South China Sea, with 1314 guest rooms and suites, including five extraordinary Underwater Suites, a globally recognized feature of the Atlantis experience. The underwater journey at Atlantis Sanya starts at The Lost Chambers Aquarium with 30 different habitats, 280 species and over 85,000 marine animals and continues into The Ambassador Lagoon—an incredible open-air marine habitat with unparalleled views into the underwater world of Atlantis. The resort also has a 1800-seater theatre at Dolphin Cay, and Sea Lion Pointe, state-of-the-art marine protection and conservation experiences. For thrill seekers, the gravity-defying waterslides at Aquaventure Waterpark provide year-run fun and bucket-list experiences for the entire family. As the gastronomy destination in Hainan, the resort is home to 21 world-class restaurants, cafes and lounges, including Bread Street Kitchen and Bar by world-renowned chef Gordon Ramsay and Ossiano Underwater Restaurant and Bar. Atlantis Sanya also provides families a playful and edutaining experience at MINIVERSITY and a world of rest and relaxation at the first AHAVA Spa in the Asia-Pacific region. The RMB11 billion ocean-inspired development is owned by Fosun International and managed by Kerzner International.三亚·亚特兰蒂斯简介由复星投资逾百亿元兴建、柯兹纳国际管理的三亚•亚特兰蒂斯,是一座海洋主题的度假胜地。项目位于海南省三亚市海棠湾,占地54万平方米,坐拥1314间全海景房及水底套房、21家寰球美食、20万平方米的亚特兰蒂斯水世界、海水总量达17500吨的失落的空间水族馆,又有可同时容纳1800位观众欣赏表演的C秀剧场、以及设施专业的海洋哺乳动物医院和海狮乐园。汇集酒店、水世界、水族馆、国际会展、餐饮、娱乐、购物、演艺八大业态于一体的三亚•亚特兰蒂斯,不仅被中国国家旅游局评为全国优选旅游项目,更先后获得多项行业殊荣,包括第十八届中国饭店金马奖之“亚洲最佳旅游度假目的地”、“亚洲最佳会展及奖励旅游目的地”、“奥西亚诺海底餐厅 - 亚洲最佳餐厅”、以及为业界所瞩目的“中国最佳雇主奖”;亚洲酒店星光奖之“中国十大最具魅力酒店”;由《城市旅游》颁发的“最佳地标酒店品牌大奖”;中国建筑行业工程质量最高荣誉“鲁班奖”和“三星级绿色建筑标识”证书等。Kerzner InternationalPeople are at the heart of everything we do. At Kerzner International, our vision is to create Amazing Experiences and Everlasting Memories for our guests at all our resorts. A leading global developer and operator of destination resorts, ultra luxury hotels and residences and innovative entertainment and gaming experiences, we operate four distinctive brands -Atlantis, One & Only, SIRO and rare finds.柯兹纳国际集团柯兹纳国际集团秉承以人为本的理念,我们的愿景是致力于为旗下所有度假区的客人创造非凡体验和永恒难忘的美好回忆。我们是全球领先的度假目的地开发商及运营商,拥有极致奢华的酒店及公寓、提供极具特色的娱乐方式及游乐体验,我们共运营四个特色鲜明的品牌:Atlantis, One & Only, SIRO 和 rare finds。Benefit福利待遇Social insurances and housing fund社保及公积金At least 10 days' paid annual leava per year每年享有至少10天的年假天数Great accommodation with staff shuttle bus免费提供良好的食宿条件及班车接送Employee rate for room booking and free tickets for Water Park/Lost Chamber per year员工订房优惠及免费水世界、水族馆门票A variety of staff activities and competition远超您想象且丰富多彩的奖励性员工活动及竞赛