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Job Summary
职位简述
Inspect and inspect daily operations,participate in theater marketing activities, cooperate in relevant work,support customer complaint handling, formulate upgrade policies, improvetheater revenue conversion, and increase customer orders to achieve incrementalresults.
检查巡视日常运营情况，参与剧场营销活动，配合做好相关工作，客诉处理工作支持，制定升级政策，提高剧场收益转化，提高客单做好增量。
Key Duties and Responsibilities
主要义务和职责
Inspect and inspect the daily operations of the department, includingsafety, hygiene, and service work.
检查巡视本部门的日常运营情况，包括安全、卫生和服务等工作；
Supervise, guide and support business work, and supervise the completionof guest ticket purchase and issuance work.
监督、指导和支持业务工作，督促完成客人购票、出票工作；
Develop ticket upgrade policies based on marketing policies to improverevenue conversion.
根据营销政策等制定门票升级政策，提高收益转化；
Audit, integrate and report expenses, and control departmental costs andexpenses.
费用审核、整合及上报，把控部门成本及费用支出；
Participate in various marketing activities at the theater and cooperatein related work.
参与剧场各项营销活动，配合做好相关工作等；
Coordinate departmental work plans, develop personnel scheduling andduty plans.
统筹部门工作计划、制定人员排班及值班计划；
Carry out internal cross departmental coordination work.
做好内部跨部门协调工作；
Support the handling of tourist complaints and participate in customersatisfaction improvement activities.
游客客诉处理工作支持，参与顾客满意改进活动；
Responsible for writing and reviewing P&P and SOP.
负责P&P和SOP的撰写和审核。
语言能力：英语-一般计算机能力：熟练年龄要求：25-40岁 
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酒店业--国际高端酒店/5星级
2000人以上
国内上市公司
About Atlantis SanyaAtlantis Sanya is China’s premiere ocean-themed integrated entertainment resort located on Haitang Bay, on Hainan Island, on the shores of the South China Sea. Designed as a modern interpretation of the mythical city of Atlantis, the 540,000m² resort features a cutting-edge design, towering over Sanya as the icon of the South China Sea, with 1314 guest rooms and suites, including five extraordinary Underwater Suites, a globally recognized feature of the Atlantis experience. The underwater journey at Atlantis Sanya starts at The Lost Chambers Aquarium with 30 different habitats, 280 species and over 85,000 marine animals and continues into The Ambassador Lagoon—an incredible open-air marine habitat with unparalleled views into the underwater world of Atlantis. The resort also has a 1800-seater theatre at Dolphin Cay, and Sea Lion Pointe, state-of-the-art marine protection and conservation experiences. For thrill seekers, the gravity-defying waterslides at Aquaventure Waterpark provide year-run fun and bucket-list experiences for the entire family. As the gastronomy destination in Hainan, the resort is home to 21 world-class restaurants, cafes and lounges, including Bread Street Kitchen and Bar by world-renowned chef Gordon Ramsay and Ossiano Underwater Restaurant and Bar. Atlantis Sanya also provides families a playful and edutaining experience at MINIVERSITY and a world of rest and relaxation at the first AHAVA Spa in the Asia-Pacific region. The RMB11 billion ocean-inspired development is owned by Fosun International and managed by Kerzner International.三亚·亚特兰蒂斯简介由复星投资逾百亿元兴建、柯兹纳国际管理的三亚•亚特兰蒂斯，是一座海洋主题的度假胜地。项目位于海南省三亚市海棠湾，占地54万平方米，坐拥1314间全海景房及水底套房、21家寰球美食、20万平方米的亚特兰蒂斯水世界、海水总量达17500吨的失落的空间水族馆，又有可同时容纳1800位观众欣赏表演的C秀剧场、以及设施专业的海洋哺乳动物医院和海狮乐园。汇集酒店、水世界、水族馆、国际会展、餐饮、娱乐、购物、演艺八大业态于一体的三亚•亚特兰蒂斯，不仅被中国国家旅游局评为全国优选旅游项目，更先后获得多项行业殊荣，包括第十八届中国饭店金马奖之“亚洲最佳旅游度假目的地”、“亚洲最佳会展及奖励旅游目的地”、“奥西亚诺海底餐厅 - 亚洲最佳餐厅”、以及为业界所瞩目的“中国最佳雇主奖”；亚洲酒店星光奖之“中国十大最具魅力酒店”；由《城市旅游》颁发的“最佳地标酒店品牌大奖”；中国建筑行业工程质量最高荣誉“鲁班奖”和“三星级绿色建筑标识”证书等。Kerzner InternationalPeople are at the heart of everything we do. At Kerzner International, our vision is to create Amazing Experiences and Everlasting Memories for our guests at all our resorts. A leading global developer and operator of destination resorts, ultra luxury hotels and residences and innovative entertainment and gaming experiences, we operate four distinctive brands -Atlantis, One & Only, SIRO and rare finds.柯兹纳国际集团柯兹纳国际集团秉承以人为本的理念，我们的愿景是致力于为旗下所有度假区的客人创造非凡体验和永恒难忘的美好回忆。我们是全球领先的度假目的地开发商及运营商，拥有极致奢华的酒店及公寓、提供极具特色的娱乐方式及游乐体验，我们共运营四个特色鲜明的品牌：Atlantis, One & Only, SIRO 和 rare finds。Benefit福利待遇Social insurances and housing fund社保及公积金At least 10 days' paid annual leava per year每年享有至少10天的年假天数Great accommodation with staff shuttle bus免费提供良好的食宿条件及班车接送Employee rate for room booking and free tickets for Water Park/Lost Chamber per year员工订房优惠及免费水世界、水族馆门票A variety of staff activities and competition远超您想象且丰富多彩的奖励性员工活动及竞赛
