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财务回报
Monitor the daily operations of reservations
监督日常预订业务。
Control rooms inventory including allocation and reservations to areas of maximum yield and black out dates
管理客房清单,包括对最佳效益区的客房及禁止预订日期的分配和预订进行管理。
Develop and conduct rooms based marketing activities
开展和实施以客房为基础的市场活动。
Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting
记录散客驱势,入住率记录和市场细分发展情况来协助预测工作。
Create and maintain allotments
建立并维护客房分配方案。
Load and maintain rates in IHG reservation system
将房价下载至洲际酒店集团预订系统并进行维护工作。
Maintain rate in Website
维护网上房价。
Collate, maintain and distribute relevant information and data obtained from both existing sources (consultants, economic forecasters) and external sources
编写、保管和发放从现有信息来源(顾问、经济预测师)和外部信息来源获得的相关信息和资料。
Manage Hotel Bank and GDS close out/opening-up dates, if applicable
管理酒店银行及全球分销系统的开关日期 (适用的话)。
Prepare weekly sales strategy reports
准备每周销售策略报告。
Ensure all Groups are contracted
确保与所有团队签订合同。
Conduct market research and analysis
开展市场调研和分析工作。
Monitor and evaluate contemporary sales and marketing initiatives and trends
监测和评估現代市场销售活动及潮流。
Monitor and evaluate economic, political and social issues/changes
对经济、政治和社会问题及变革进行监测和评估。
Report on competitor activity
报告竞争对手的活动。
Chairs and conducts Sales Strategy meetings weekly or as directed by Regional Sales & Marketing Manager
主持和召开每周的销售策略会,或按地区市场销售经理的安排开会。
Participate in preparation of strategic plans for region
参与地区战略计划的制定工作。
Consider and comment on economic, political, social activity and trends which are likely to influence business outcomes
考虑并评论可能会影响业务结果的经济、政治和社会活动及潮流问题。
Access and assess sales and marketing data
进入并评估市场销售数据。
Works with superior in the preparation and management of the Department’s budget
和财务总监一起编制和管理部门预算。
员工团队
Works with superior on manpower planning and management needs
和上级一起进行人力规划和管理需求。
Train and support reservation teams on reservation system functionality and enhancements.
为预订团队提供预订系统的功能和升级的培训并予以支持。
宾客体验
Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments
跟踪销售计划,促销活动,广告,并向相关部门提供必要的反馈。
Monitor front office tracking of guest history data
监督前厅部对客人档案的记录工作。
Record and analyze guest questionnaires on a monthly basis
每月对客户问卷调查表进行记录和分析。
Ensure accuracy of guest history and client profiles in Data Base
确保数据库中客人记录和客户资料的准确性。
企业责任
Build profile in market place
在市场上创造声誉。
Works with relevant departments to find out the operating problems which will effect sell hotel production..
发现降低营销效果和酒店整体销售情况的运营问题,同相关部门协作共同解决。
To develop the hotel and brand local awareness and reputation.
提升酒店和品牌在本地的知名度和信誉。
厦门海景洲际酒店作为国际奢华酒店,坐落于厦门新兴国际金融中心,靠近风景优美的环岛路海岸线,步行可达厦门国际会议中心、JFC品尚中心及海滩,距离高崎国际机场、厦门火车站仅20分钟车程,交通便捷,拥有得天独厚的地理优势。酒店绝大多数的客房、洲际行政俱乐部及户外恒温无边际泳池、池畔酒吧均拥揽绝美海景,令宾客可尽情体验海天一色的美妙时刻。无立柱可分割的豪华宴会厅配备先进视听设备及72㎡LED屏,两间特色餐厅、大堂酒廊等为宾客带来难忘的“洲际行家会议”体验。厦门海景洲际酒店以卓越的品质,为高端商务及家庭休闲客人、会议及会奖团队、婚宴宴会宾客提供专业热情的服务,令宾客尊享“洲际人生”的同时,体会“知行厦门”的惬意。