- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
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Be charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Duties and Responsibilities
FINANCIAL RETURNS
Develop deep understanding and knowledge of key sectors targeted by hotel, and gain sectorial/account expertise when necessary to maximise lead conversion rate
Ensure the timely follow up and pursuit of customers’ leads in order to drive the highest levels of conversion
Conduct and/or assist Business Development team where necessary in customer negotiation process
Handle contract signing process
Updated lead status in relevant systems and communicates lead status to relevant Business Development staff (e.g. account owner)
PEOPLE
Team up with counterpart Event Management staff to deliver sector/customer specific services when appropriate
Communicate to his/her superior any issues encountered and other relevant information
Attend and participate in training sessions, daily briefings and other meetings as required
GUEST EXPERIENCE
Process customer inquiry in accordance to specified service standards
Develop and deliver relevant documentation to the customer
Prepare and deliver site inspections for potential customers (when necessary)
RESPONSIBLE BUSINESS
Prepare and submit proposals
Ensure accurate and timely updating of a record of all relevant activities and customer information in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes
Perform other duties as assigned.
厦门海景洲际酒店作为国际奢华酒店,坐落于厦门新兴国际金融中心,靠近风景优美的环岛路海岸线,步行可达厦门国际会议中心、JFC品尚中心及海滩,距离高崎国际机场、厦门火车站仅20分钟车程,交通便捷,拥有得天独厚的地理优势。酒店绝大多数的客房、洲际行政俱乐部及户外恒温无边际泳池、池畔酒吧均拥揽绝美海景,令宾客可尽情体验海天一色的美妙时刻。无立柱可分割的豪华宴会厅配备先进视听设备及72㎡LED屏,两间特色餐厅、大堂酒廊等为宾客带来难忘的“洲际行家会议”体验。厦门海景洲际酒店以卓越的品质,为高端商务及家庭休闲客人、会议及会奖团队、婚宴宴会宾客提供专业热情的服务,令宾客尊享“洲际人生”的同时,体会“知行厦门”的惬意。