招聘Bell Captain行李部领班_厦门海景洲际酒店招聘信息-最佳东方

Required Skills –

Ensure that all guest’s baggage are received and delivered upon arrival and departure even for baggage storage pertaining to the procedure laid down in the Inter-Continental Hotels & Resorts Front Office Manual
依照洲际酒店及度假村前厅部工作手册中规定的工作程序，确保所有客人进行交接班说明工作，确定了解酒店活动和运营要求和抵店和离店时均有服务人员为其提送行李，甚至为其储存。
Be thoroughly aware of arrivals and departures of each day with emphasis on VIP’s, Priority Club Members, groups and crew movements.
详细了解每天客人进行交接班说明工作，确定了解酒店活动和运营要求抵店和离店的情况，重点留意贵宾、优悦会会员和团组的活动。
To work closely with Guest Relations Officer to ensure baggage for VIP’s, Priority Club Members are delivered promptly
与宾客关系主任密切合作，以确保贵宾和优悦会会员的行李得到迅速派送。
To assist the Doorman and supervise on traffic control along the driveway during peak hours
在高峰期对门僮进行协助，并监督对车道的交通控制。
Conducts daily briefing and to ensure that all uniform service staff are kept up to date, properly instructed and that all staff are properly dressed, neat and clean before start of duty. Similarly, staff appearance should remain clean, smart and tidy at all times.
进行每日例会，以确保所有着装服务人员了解最新情况并得到正确指导，并保证工作开始前所有员工的穿着均符合规定、干净整齐。同样，员工的外表也应随时给人以干净、精明和整洁的印象。
Be responsible for training Bellman, Parking Valets and Doorman, in their respective jobs (by identifying training needs)
负责（通过发现培训需要）对应接服务员、停车场服务员和门僮就其各自岗位职责进行培训。
Ensure that all staff are fully informed and knowledgeable on hotel facilities and its surrounding areas
确保所有员工了解并熟知酒店设施及周边区域的情况。
Ensure that the surrounding areas at the lobby level and main entrance are clean
确保大厅和正门周边区域的清洁。
Supervise the Parking Valets in handling guests’ vehicles properly
监督停车场服务员对客人车辆合适处理。
Prepare newspaper orders and co-ordinates with news vendor for early delivery. Supervises Bellman for newspaper delivery
负责报纸预订工作，并与报纸供应商协调早晨送报事宜。监督应接服务员送报情况。
Ensuring that all equipment (trolley, etc....) are in proper condition and recorded properly
确保所有设备（手推车等）保养良好并得到准确记录。
Must be fully conversant with emergency evacuation and fire procedures and ensuring all uniformed staff are aware of these procedures
熟知紧急情况疏散和防火工作程序，并确保所有穿著酒店工服装的员工了解这些程序。

厦门海景洲际酒店作为国际奢华酒店，坐落于厦门新兴国际金融中心，靠近风景优美的环岛路海岸线，步行可达厦门国际会议中心、JFC品尚中心及海滩，距离高崎国际机场、厦门火车站仅20分钟车程，交通便捷，拥有得天独厚的地理优势。酒店绝大多数的客房、洲际行政俱乐部及户外恒温无边际泳池、池畔酒吧均拥揽绝美海景，令宾客可尽情体验海天一色的美妙时刻。无立柱可分割的豪华宴会厅配备先进视听设备及72㎡LED屏，两间特色餐厅、大堂酒廊等为宾客带来难忘的“洲际行家会议”体验。厦门海景洲际酒店以卓越的品质，为高端商务及家庭休闲客人、会议及会奖团队、婚宴宴会宾客提供专业热情的服务，令宾客尊享“洲际人生”的同时，体会“知行厦门”的惬意。