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Assist with conducting Training Needs Analysis for management and supervisory staff to identify and determine
training needs.
协助管理层和主管做培训需求分析来确定培训需求。
Assist to prepare Training Plans for the Hotel.
协助准备酒店的培训计划Develops internal training program based on training plan for the year.
根据年度培训计划完成内部培训任务
Determines selection criteria for internal trainers.
确定内部培训师的选拔标准
Monitors performance-internal trainers.
监督内部培训师的培训
Team Building.
团队建设
Obtains structured feedback from participants at the end of sessions.
培训结束时从与会者那里获得建设性的建议
Holds discussion with Department Heads and Supervisors on how to implement skills acquired during the training.
与部门经理和主管讨论如何在培训期间提高培训技能
Assesses impact of skills training through monitoring guest feedback analysis.
通过观察分析客人的反应来评估技能培训的效果
Conducts generic training programs such as Orientation, Hygiene and Grooming, Telephone Courtesy, and basic
customer service programs.
管理和开展诸如入职培训、卫生仪表、电话礼仪和基本的对客服务等课程。
Assists with organizing staff activities such as Trainers Club, Skills Competition, and Staff Party.
协助完成员工活动如培训员俱乐部,技能比赛和员工生日会。
厦门海景洲际酒店作为国际奢华酒店,坐落于厦门新兴国际金融中心,靠近风景优美的环岛路海岸线,步行可达厦门国际会议中心、JFC品尚中心及海滩,距离高崎国际机场、厦门火车站仅20分钟车程,交通便捷,拥有得天独厚的地理优势。酒店绝大多数的客房、洲际行政俱乐部及户外恒温无边际泳池、池畔酒吧均拥揽绝美海景,令宾客可尽情体验海天一色的美妙时刻。无立柱可分割的豪华宴会厅配备先进视听设备及72㎡LED屏,两间特色餐厅、大堂酒廊等为宾客带来难忘的“洲际行家会议”体验。厦门海景洲际酒店以卓越的品质,为高端商务及家庭休闲客人、会议及会奖团队、婚宴宴会宾客提供专业热情的服务,令宾客尊享“洲际人生”的同时,体会“知行厦门”的惬意。