• 五险一金
• 带薪年假
• 技能培训
• 包吃包住
• 管理规范
• 岗位晋升
• 员工生日礼物
• 领导好

1.                   Enrol guests in Marriott Bonvoy programme.
争取每位客人能够成为万豪礼赏的会员
2.                  Provide information about the hotel and the surrounding community.
准确的提供近期社会公共活动及本酒店的信息 
3.                  Keeping Executive floor in tip top condition and maintain cleanliness round the clock.
每时每刻维护和保持行政酒廊整洁，优雅，舒适的环境。
4.                  Update guest profile in Opera when necessary especially when guests’ personal preferences mentioned over conversation.
及时更新客人的资料，特别对有特殊要求的客人，一定要在电脑里准确的输入客人的新资料确保其时效性  
5.                   Check the newspapers and magazines are updated. Read log book, follow up file and ensure everything in order.
及时更新报纸和杂志，做好交接班工作
6.    Ensure all follow-ups are promptly and accurate:
a)                  Providing Business Centre Services
b)                 Concierge Services
c)                  Rooms request/amenities arrangements for VIPs and OTAs
d)                 Check in and Check out for guests who have Sheraton Club benefits.
            确保提供给客人以下服务项目：
            a)  提供商务中心的服务项目
            b)       提供礼宾部的服务项目
            c)       确保VIP和OTA客人的房间设施设备准备完好。
            d)       为有酒廊待遇的客人提供办理入住和退房服务。
8.         Keep contact with repeat guests and make sure everything will go smooth during their stay.
            和常住客保持联系，确保他们在住期间所有一切都很顺利进行。
10.      Preparation for breakfast , afternoon tea and cocktails daily and ensure food quality and service is maintained at the best for total guest satisfaction.
准备每日的早餐，下午茶和晚间鸡尾酒会，确保食物及服务的质量，做到让所有客人都满意而归 。
11.       Check your station, prior to opening, for cleanliness of tables and chairs, proper set-up of salt and pepper, sugar, flowers, lamp, clean cutlery and glassware.
           检查工作台，做开档前的准备工作，清理桌椅，正确摆放盐，胡椒瓶，糖缸，
           花瓶，灯饰等，清洁餐具和玻璃器皿。
12.       Develop a complete knowledge of menu items, their garnish, contents and preparation methods. Be ready to answer any guest questions about the menu in a positive and concise way. Know the use records.
熟练掌握菜单上各种菜的菜样，菜系及烧法，积极熟练回答客人有可能会提出的任何疑问，熟记客人的点菜喜好。
13.   Develop a good knowledge of beverages, liquors, and wine service.
       充分掌握饮料知识，包括软饮，酒精饮料及红酒白酒的各项知识。
14.   Pick up and present food and beverages according to standard service     procedures. Properly bus the table throughout the meal. Dirty dishes and silverware should be cleared, except sugar and appropriate silverware and beverage glasses that are not empty, keeping proper posture and being personable, but limiting conversation.
           按照标准服务程序传菜上菜，在客人用餐过程中及时清理更换餐盘，及时为客人的饮料续杯，保持正确的站姿，适当的和客人进行服务个性化的沟通。
15.     Warmly greet every guest with smile, address guest by name and take down    the record for reference.
热情的问候每一位客人，尽可能称呼客人的名字，记下客人的名字和桌号以便时后查阅。
16.        Clean and reset the table according to standard procedures.
客人离开后，标准的清理并重新摆设餐具。
 17.    Do food and beverage inventory daily and update the filing document at the same time.
每日计算食物及饮料的消费量，更新系统纪录。
18.        Study and follow the Associate’s Training Manual.
学习并实践员工培训计划。
19.    Any other duties as may be assigned from time to time.
承担其他实时被分配的职责。

绵阳⾸开喜来登酒店由绵阳⾸开兴泰置业有限公司投资是万豪国际亚太区第⼀家融⼊品牌 焕新设计元素的喜来登酒店也是⼀家汇聚绵阳历史⼈⽂与湖畔⾃然悠闲的会议度假⽬的地 ⾼星级国际品牌酒店。酒店坐落于绵阳市仙海旅游度假区的核⼼位置设有 338 间客房 拥有共计 1,200 平⽅⽶灵活的会议及宴会使⽤空间及 2 个匠⼼独运的餐厅和 1 个⼤堂吧 与 1 个特⾊酒吧并配备健⾝中⼼等休闲设施致⼒于为到访绵阳的商旅和休闲 旅客以及本地宾客打造⼀处迷⼈的“会聚之所”。宾客可在此品味本地珍馐西式美馔⾃ 酿⽣啤等特⾊主题餐饮也可体验帐篷露营场地 CS 等缤纷活动度过⼀段舒适、⾃在以 及温馨的居停时光。Sheraton Mianyang is the first hotel in the Asia-Pacific region of Marriott International with design elements of brand refreshing. And the Highly-rated international conference and resort  hotel with a perfect blend of history, culture and lakeside elegance. The hotel is located in the  core area of XIANHAISHUILI Scenic Areas, with 338 rooms, two distinct restaurants, a lobby  bar and a wonderland bar, fitness center, and over 1,200 square  meters of flexible spaces for banquets and conferences. Guests may revel in local delicacies or  international gourmets here, and also experience a variety of leisure facilities such as Tent  Camping, CS , etc.