Job Purpose:   
工作目的
1.       To keep an accurate record of all amounts due to hotel from guests, credit card companies, and employees.
准确记录客人、信用卡公司和员工应付给酒店的所有账目金额。
2.       To provide accurate statement on a timely basis.
及时提供准确的对账单。

KEY RESULT AREAS
主要工作职责
1.       To post all accurate charges and credits to various city ledger account on a timely basis.  (To transfer city ledger from Front Office module to AR module and post the details of charge to each account on a daily basis)
及时、准确地将费用和信用录入各挂账账户。（将挂账从前厅模块转到应收模块并每天将详细费用录入各账户）
2.       To fax folio to guest and travel agent in the next working day.
于下一工作日将账单传真给客人和旅行社。
3.       To post the invoices with Statement of Account on a weekly basis. 
每周录入发票和对账单。
4.       To send the first Reminder for account outstanding over 30 days.  To send 2nd reminder 7 days after the first reminder and to send the 3rd reminder 7 days after the 2nd reminder.
如账款逾期30天未付，寄出第一封催款函。第一封催款函寄出7天后，寄出第二封催款函，并在第二封催款函寄出7天后，寄出第三封催款函。
5.       To forward the overdue accounts to Financial Controller for immediate recovery action.
将逾期未付账款转给财务总监以立即采取追款行动。
6.       To control, record, post to Opera, and balance all Advance Deposits.
管理、记录所有预付款，录入Opera系统并作结算。
7.       To respond to guests’ or travel agents’ queries and account disputes. In case of a rebate, a rebate voucher will be issued by Income Auditor and approved by FC.
处理客人或旅行社的询问和账目纠纷。如有减免单，由收入审计开具减免单凭据并取得财务总监的批准。
8.       To prepare the amended guest folio after the adjustments made in Opera. Any modification, change, or adjustment made to the context of folio or F&B bill shall be approved by FC.
在Opera系统中做出调整后，准备修正后的客人账单。对账单内容或餐饮账单做出的任何修正、修改或调整，都必须得到财务总监的批准。

PERSONAL SPECIFICATION
个人能力描述
·     Good English Language skills
良好的英语语言技能
·     Strong communication skills
良好的沟通技巧
·     Strong organizational skills
组织能力突出
·     Detailed knowledge of working practices of Receivables
应收账款实践知识丰富
·     Strong administrative skills
行政能力突出
·     Computer literate
具备电脑知识
·     Ability to cope with pressure
抗压力强

阳澄湖悦榕庄&阳澄湖悦柳酒店是进驻阳澄湖度假区的双品牌悦榕酒店，其地址位于阳澄湖美人腿景区东侧，紧邻水岸，视野开阔。酒店拥有业界先进水平的设施和服务品质, 整体设计将自然生态和姑苏历史文化融为一体, 集优美环境与悦榕SPA优势，打造出一个远离尘嚣的城市独特度假胜地。 Banyan Tree Yangcheng Lake & Garrya Yangcheng Lake, is the first Banyan Tree complex resort in the area of Yangcheng Lake, which is located on the east side of the Beauty Leg scenic spot, adjacent to the water bank with a wide exclusive view. The resort features the unique natural resources and décor of the region with historical local culture. Experiencing a deep sense of the lake and garden pavilion relaxing dreams, creating a unique city vacation destination that you deserve to discover. 阳澄湖悦榕庄拥有70间豪华客房，豪华套房及养生套房，拥有可容纳80位客人同时用餐的明月餐厅（全日餐厅）、白云餐厅（中餐厅）以及董事会议室、健身房、游泳池、悦榕SPA及泡泉，精品店等配套设施。 There are 70 luxury suites (including deluxe rooms and suites, wellbeing suites) in Banyan Tree Yangcheng Lake. Equipped with Ming Yue Restaurant (All Day Dining Restaurant) with a capacity of 80-seat; Bai Yun Restaurant (Chinese Restaurant), a Board Meeting Room, GYM, Swimming Pool, Banyan Tree SPA and Onsen, Gallery and other boutique facilities. 阳澄湖悦柳酒店有212间标准客房及养生房，拥有可容纳170位客人同时用餐的全日餐厅、健身房、游泳池及SPA及康乐设施。同时酒店还配备910平米的大宴会厅及7间多功能厅，满足不同会议客人的需求。 There are 212 guestrooms (including standard rooms and wellbeing rooms) in Garrya Yangcheng Lake, Suzhou. Equipped with All Day Dining Restaurant with a capacity of 170-seat; GYM, Swimming Pool, SPA and other recreation facilities. In addition, the hotel has a size of 910㎡ Grand Ballroom and 7 function rooms to meet the needs of different conference guests.