Job Purpose:   
  
工作目的
      
To assist in directing, controlling and coordinating all outlet  activities ensuring the outlet meets its financial and guest satisfaction  objectives. 
  
辅助上级指导，监督及统筹部门所有的项目实现其财务和客户满意度目标

KEY RESULT AREAS 
主要工作职责
   
1.    Directs and controlsall subordinate staff to ensure that all day to day operational matters arehandled on time and guest expectations are met
指导并监督下属员工确保日常运营并达到客人期望值
2.    Provides guidanceand assistance to the outlet employees helping them in the execution of theirduties and responsibilities 
为下属员工提供指引并辅助他们履行应完成的任务及责任
3.    Oversees the servicestandards in the outlet ensuring that they conform to the requisite standardsand meet or exceed customer expectations
执行对服务流程标准的监督以保证员工符合规定的标准同时达到或超越客人的期望
4.    Liases with thekitchen, stewarding, bars, housekeeping and engineering to ensure that theoperation runs smoothly in areas of joint responsibility
与厨房，管事部，酒吧，客房部及工程部等相关部门协调以确保每日运营顺利进行
5.    Assists in theplanning and execution of promotional activities as directed
按要求辅助上级计划与执行食品的促销活动
6.    Maximizes revenue inthe outlet by implementing upselling procedures 
通过实践产品推销技巧实现利润最大化
7.    Assists inmonitoring and controlling the financial performance of the outlet controllingcosts and expenses 
在成本与花销的控制等财务事项中发挥监督与控制的作用
8.    Assists inmonitoring and controlling the hotel’s OE inventory and participates ininventory taking 
监督及管理酒店的盘点并积极参与盘点的具体工作

PERSONAL SPECIFICATION
个人能力描述
·     Good local and English language skills
良好的地方和英语语言技能
·     Sound organizational skills
良好的组织技能
·     Sound leadership and motivational skills
完善的领导和激励技巧
·     Sound administrative ability
健全的行政能力
·     Able to handle demanding workload  
处理规定的工作量的能力

阳澄湖悦榕庄&阳澄湖悦柳酒店是进驻阳澄湖度假区的双品牌悦榕酒店，其地址位于阳澄湖美人腿景区东侧，紧邻水岸，视野开阔。酒店拥有业界先进水平的设施和服务品质, 整体设计将自然生态和姑苏历史文化融为一体, 集优美环境与悦榕SPA优势，打造出一个远离尘嚣的城市独特度假胜地。 Banyan Tree Yangcheng Lake & Garrya Yangcheng Lake, is the first Banyan Tree complex resort in the area of Yangcheng Lake, which is located on the east side of the Beauty Leg scenic spot, adjacent to the water bank with a wide exclusive view. The resort features the unique natural resources and décor of the region with historical local culture. Experiencing a deep sense of the lake and garden pavilion relaxing dreams, creating a unique city vacation destination that you deserve to discover. 阳澄湖悦榕庄拥有70间豪华客房，豪华套房及养生套房，拥有可容纳80位客人同时用餐的明月餐厅（全日餐厅）、白云餐厅（中餐厅）以及董事会议室、健身房、游泳池、悦榕SPA及泡泉，精品店等配套设施。 There are 70 luxury suites (including deluxe rooms and suites, wellbeing suites) in Banyan Tree Yangcheng Lake. Equipped with Ming Yue Restaurant (All Day Dining Restaurant) with a capacity of 80-seat; Bai Yun Restaurant (Chinese Restaurant), a Board Meeting Room, GYM, Swimming Pool, Banyan Tree SPA and Onsen, Gallery and other boutique facilities. 阳澄湖悦柳酒店有212间标准客房及养生房，拥有可容纳170位客人同时用餐的全日餐厅、健身房、游泳池及SPA及康乐设施。同时酒店还配备910平米的大宴会厅及7间多功能厅，满足不同会议客人的需求。 There are 212 guestrooms (including standard rooms and wellbeing rooms) in Garrya Yangcheng Lake, Suzhou. Equipped with All Day Dining Restaurant with a capacity of 170-seat; GYM, Swimming Pool, SPA and other recreation facilities. In addition, the hotel has a size of 910㎡ Grand Ballroom and 7 function rooms to meet the needs of different conference guests.