Job Purpose:   
  
工作目的
  
  
  
To engage in beverage preparation and delivery
  ensuring that guest satisfaction objectives in the outlet are achieved by
  providing a friendly, efficient and attentive service as per the standards of
  performance and training provided. 
  
酒水的准备以及保证各个餐厅内客人的需求，为客人提供有效的，友好的以及细致的服务。

KEY RESULT AREAS 
主要工作职责

  
 
1.    
To execute all
mise-en-place duties and responsibilities as directed, on time, according to
the predetermined standards 
按照指示及标准完成所有的准备工作
2.    
To engage in
beverage preparation and service delivery as per the predetermined standards
and sequence
按照标准和程序做好酒水的准备工作和服务
3.    
To have thorough
knowledge of the drinks list and wine list and to be able to respond to guest
inquiries. 
对酒水单和葡萄酒单要非常的熟悉，并且能够对客人的要求做出反应
4.    
To ensure that
guests expectations are met or exceeded by providing an efficient, friendly and
attentive service
以有效友好及细致的服务达到客人的预期要求或者是超出客人的期望
5.    
Liases with
stewarding and housekeeping in operational matters to ensure the operation runs
smoothly
如果在运作中出现问题与管事部和客房部联络，确保运作的顺畅
6.    
Maximizes revenue in
the outlet by implementing up selling procedures
在各个厅面进行酒水的促销以达到利润最大化
7.    
Maintains beverage
par stocks and places orders accordingly 
根据客人的点单率维持酒吧的库存
8.    
Helps maintain the
outlet in top physical condition by reporting any engineering or housekeeping
defects to supervisors 






























向主管报告任何工程部或客房部的不足，帮助厅面维持最佳状态

PERSONAL SPECIFICATION
个人能力描述
·     Good local and sound English language skills
较好的普通话和英语语言能力
·     Ability to read and write
读写能力
·     Positive approach to customer service
较好与顾客沟通的能力
·     Able to handle physically demanding workload  














能负荷相应的体力工作

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