Duties and Responsibilities工作职责
Establish and implement cleaning plans to ensure all cleaning with high standards.
制定清洁工作计划，并组织实施，确保卫生清洁工作高标准，经常化。
Establish plans for regular upkeep of cleaning machines and implement.
制定机器的定期维护保养计划并实施。
Arrange hotel pest and rat control.
统筹安排酒店的杀虫灭鼠工作。
Understand related information about public areas.
了解酒店公共区域的相关知识。
Remind staff of following working procedures to ensure timely completion of daily cleaning plan.
督促、提醒员工按照程序工作，确保按时完成日常清洁计划。
Hold department daily meetings& follow up the process of issues discussed in the meetings.
主持PA部的每日例会，对日常会议上讨论的议程事项进展程度进行跟进。
Totally grasp distributions of facilities within control and place in a proper way to ensure service quality.
全面掌握本区域各项设施，设备的分布及合理安排，放置，确保服务质量。
Obey and complete tasks arranged by supervisor.
服从并认真完成上司分配的各项任务。
A smile and friendly attitude are required all the time.
任何情况下都应面带微笑并保持友好的态度。
Note down items that next shift needs to follow up,including complaints, abnormalities and PA staff’s performance per day.
每天在日志本上记录下一班次需跟进的事项，所有投诉，特殊情况和公区员工的工作表现。
Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary.
对所有直属下级的仪容仪表、守纪情况和工作表现进行评估。如有必要，可直接采取纠正措施。
Ensure PA staff is familiar with in-house facilities in order to assist guests if necessary.
确保公区所有工作人员熟悉酒店的各项内部设施，以便向客人提供各种帮助。
Report matters affecting normal work of public areas to Executive Housekeeper.
坚持就影响公共区域工作的各种问题向行政管家进行汇报。
Ensure that the consumption of guest supplies is under control.
确保客用品的消耗得到控制。

Required Skills 技能要求
High school level or above, certain hotel working experience, physical health.
高中或以上文化程度，有一定酒店工作经验, 身体健康。
Be familiar with all kinds of hardware and cleaning facilities and be able to train staff.
熟练操作、使用管家部各类硬件设施以及各种清洁设备，并能对员工加以培训。
Own certain leadership, ability to manage, organize, coordinate, interact and handle problems.
具备一定的领导能力、管理能力、组织能力、协调能力、沟通能力及应变能力。

阳澄湖悦榕庄&阳澄湖悦柳酒店是进驻阳澄湖度假区的双品牌悦榕酒店，其地址位于阳澄湖美人腿景区东侧，紧邻水岸，视野开阔。酒店拥有业界先进水平的设施和服务品质, 整体设计将自然生态和姑苏历史文化融为一体, 集优美环境与悦榕SPA优势，打造出一个远离尘嚣的城市独特度假胜地。 Banyan Tree Yangcheng Lake & Garrya Yangcheng Lake, is the first Banyan Tree complex resort in the area of Yangcheng Lake, which is located on the east side of the Beauty Leg scenic spot, adjacent to the water bank with a wide exclusive view. The resort features the unique natural resources and décor of the region with historical local culture. Experiencing a deep sense of the lake and garden pavilion relaxing dreams, creating a unique city vacation destination that you deserve to discover. 阳澄湖悦榕庄拥有70间豪华客房，豪华套房及养生套房，拥有可容纳80位客人同时用餐的明月餐厅（全日餐厅）、白云餐厅（中餐厅）以及董事会议室、健身房、游泳池、悦榕SPA及泡泉，精品店等配套设施。 There are 70 luxury suites (including deluxe rooms and suites, wellbeing suites) in Banyan Tree Yangcheng Lake. Equipped with Ming Yue Restaurant (All Day Dining Restaurant) with a capacity of 80-seat; Bai Yun Restaurant (Chinese Restaurant), a Board Meeting Room, GYM, Swimming Pool, Banyan Tree SPA and Onsen, Gallery and other boutique facilities. 阳澄湖悦柳酒店有212间标准客房及养生房，拥有可容纳170位客人同时用餐的全日餐厅、健身房、游泳池及SPA及康乐设施。同时酒店还配备910平米的大宴会厅及7间多功能厅，满足不同会议客人的需求。 There are 212 guestrooms (including standard rooms and wellbeing rooms) in Garrya Yangcheng Lake, Suzhou. Equipped with All Day Dining Restaurant with a capacity of 170-seat; GYM, Swimming Pool, SPA and other recreation facilities. In addition, the hotel has a size of 910㎡ Grand Ballroom and 7 function rooms to meet the needs of different conference guests.