工作职责:Position Summary职位概述:Supervises the bell staff as they greet and escort arriving and departing guests in a friendly , courteous manner and from their accommodations , transports their luggage , and acquaints each new guest with their room location and features . Carries out any other reasonable duties and responsibilities as assigned.督促礼宾员热情友好的帮助客人提携行李,引领客人到房间及提供其它服务。完成交给的其他工作。Specific Job Knowledge, Skill and Ability工作技能技巧要求:1. Ability to effectively supervise people .能有效的监督管理礼宾部员工。2. Ability to read English language sufficient to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists .一定的英语阅读能力确保能获取行李牌上的信息,以及托运行李上的相关信息。任职资格:1. 大专及以上学历,酒店管理、旅游管理等相关专业优先。2. 具备2年以上礼宾部或相关服务行业工作经验,熟悉礼宾服务流程和标准。3. 具备良好的沟通能力和协调能力,能够处理客户投诉和反馈。4. 具备较强的团队管理能力和培训能力,能够带领团队提升服务质量。5. 具备较强的责任心和服务意识,能够确保礼宾服务的高效、有序进行。
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
台州希尔顿酒店坐落于浙江省台州市椒江区玉兰广场CBD区,是该区首家希尔顿旗下品牌酒店,于2019年2月1日开业。酒店拥有336间客房,集全日餐厅、中餐厅、大堂吧、行政酒廊,以及泳池、健身中心于一体,并提供1000平米大宴会厅,空中花园和多功能厅等设施设备。 Benefits for Team Member 员工福利1. Duty Meals工作餐2. Free Team Member Dormitory免费员工宿舍3. Social Insurance and Housing Fund社会保险和住房公积金4. Team Member Travel Program团队成员入住优惠价5. Leave Benefits假期福利Public holiday, annual leave, paid medical leave, maternity leave, marriage leave, and etc.法定节假日、年假、带薪病假、产假及陪产假、婚假等。6. Team Member Awards团队成员嘉奖7. Team Member Training System团队成员培训In Hilton Worldwide, we provide online courses (in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。8. Variety of Activities团队成员活动 Recruitment Day招聘接待日:Tuesday to Friday: 9.00am – 12.00am;2.00pm – 5.00pm周二至周五:上午9:00 - 12:00;下午2:00 - 5:00Contact Number 联系方式0576 - 88068888 转 6003 Address for interview应聘地址:B1 Floor, HR Office , No. 88, Wenxue Road, Jiaojiang District, Taizhou City Taizhou City台州市椒江区闻学路88号希尔顿酒店负一楼人力资源部 Please bring a copy of your resume with photo, ID card, and a copy of your certificates and other qualifications come to us, thanks!应聘请携带附照片的个人简历、身份证、相关学历或资质证明的复印件前来,谢谢! Looking forward seeing you!期待您的到来!