招聘订房主管 Reservations Sales Supervisor_长沙大王山朗豪酒店招聘信息-最佳东方

岗位职责
1.熟悉处理房间预订的程序，给宾客提供最新和最准确的房况信息；
2.管理团队锁房，确保已有预定赫尔整体房态的准确性；
3.运用销售技巧和房间销售升级推广酒店的产品和服务；
4.落实”预订未到宾客”的名单和每日团队取消情况
5.管理每日/每月/每年的所有的日常通信的书写。
6.根据预订情况更改现有的预订并且预测现有的和未来的预订情况。

岗位要求
1.大专或以上学历，有同岗位工作经验2年以上。
2.普通话清晰，英语书面和口语表达较流利。
3.具有良好的产品电话销售技能，能够实现酒店客房预订率最大化。
4.具有销售业务谈判能力，能合理调配酒店产品，分清先后，实现客房销售目标。
5.具有良好的语言组织和文字表达能力，清楚，条理地表达销售意向。
6.能够督导团队成员的预订工作，指导下级提高电话销售能力。

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