岗位职责
1、管理所负责区域的正常运转。
2、管理岗位员工,安排岗位的工作班次和时间。
3、确保礼宾部交班本上记录的每一件事情都已经落实,记录未完成的工作交给下一个班次。
4、确保所接收的行李和包裹的安全,存放在合适的地方。
5、事先检查所有抵达和离店团队的分房名单,确保接待任务顺利完成。
6、管理行李房,确保行李房干净、接收、存放行李及宾客的遗留物品的处理。
岗位要求
1、XX以上学历,有同岗位工作经验X年以上。
2、工作认真、作风细致、吃苦耐劳、反应灵活。
3、能进行英语日常会话,开展对客服务。
西宁富力万达文华酒店坐落于市中央商务区, 是按照豪华五星级酒店标准设计建设、由万达集团投资、万达酒店管理集团管理的豪华五星级酒店。酒店拥有309间/套客房;餐饮配备有“品珍”中餐厅、特色餐厅、“美食汇”全日制西餐厅、大堂酒廊等。拥有西宁最大的1400平方米无柱式大宴会厅并配有100平方米超宽LED屛;有多个面积不同的中小型会议室供客人不同需求。酒店拥有标准室内恒温游泳池、健身中心、桑拿房、美容美发等休闲娱乐功能,是商务、旅行的最佳居停选择。Located in the central business district of Xining, Fuli Wanda Wenhua Hotel is a luxury five-star hotel designed and constructed according to the standard of luxury five-star hotel, invested by Wanda Group and managed by Wanda Hotel Management Group. The hotel has 309 rooms per suite, and catering facilities include Pinzhen Chinese Restaurant, Special Restaurant, Full-time Western Restaurant, Lobby Lounge, etc. Xining has the largest 1400 square meters pillarless banquet hall with 100 square meters of ultra-wide LED; there are many small and medium-sized conference rooms with different areas for different needs of guests. The hotel has standard indoor swimming pool, fitness center, sauna room, beauty salon and other recreational functions. It is the best choice for business and travel.