招聘Floor Supervisor 楼层主管_重庆丽思瑞酒店招聘信息-最佳东方

1. Prepare work schedules and distribute work fairly to floor associates in accordance with the actual work.

做好工作安排，并将工作按工作量平均地分配给楼层服务员。

2. Keep all linen and supply closets neat, clean and stocked.

保持所有的布草备品柜干净清洁整齐，备量充足。

3. Make sure whether the proper and correct procedures are followed by room attendants while cleaning guestrooms.

检查服务员在清洁房间时是否按照正确的方法和流程。

4. Ensure that VIP’s and RA allocated rooms for the day are given priority cleaning，preparing rooms prior to guests’ arrival

确保贵宾房间和当天客人的房间预先得到清洁，准备好房间给预先要到的客人。

5. Check Out-of-Order rooms for the maintenance progress plan and coordinate with Engineering for maintenance.

检查维修房的进展和计划并协调工程部及时维修。

6. Check all occupied rooms, after room attendants have cleaned them and ensure they are properly cleaned and serviced, and supplied are replenished. 在服务员清洁住店客人房间后，检查他们是否按照正确的方法清洁和服务，及所有的客用品都已经补充齐全。

7. Check turn-down rooms and ensure proper procedures are followed.

检查开夜床和确保流程的规范性。

8. Inspect departure rooms and ensure that they are communicated immediately to the housekeeping office.

检查离店房间并确保立即与客房部办公室保持沟通。

9. Report / notify the Assistant Executive Housekeeper any work problems, guest special request, loss and damage.

及时报告及通知行政副管家工作的问题，客人的特别要求，或损坏和遗失。

10. Prepare individual supervisor’s work sheet. Supervise, train and re-train room attendants.

准备主管报表，登记相关信息。管理和培训员工。

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