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重庆丽思瑞酒店
  • 重庆丽思瑞酒店

    职位:Events Sales Manager 宴会销售及会议策划经理

  • 职位性质:全职
  • 工作地区:重庆市渝中区
  • 招聘人数:1人
  • 学  历:大专
  • 工作经验:3年以上
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:不限
  • 计算机能力:熟练
  • 语言要求:英语(熟练)
  • 国际联号工作经历:不限
  • 薪资待遇:5千-6.5千
  • 职位有效期:2020-07-02至2020-08-31

岗位职责/职位描述

Business Plan & Event Management商务计划&活动管理

  • To work closely with Director of Catering Sales and Conference Service to      explore new markets and packages

与宴会及会议统筹总监紧密工作,开拓新的市场和提供更多服务套餐.

  • To develop market and business plan and strategies with Director of Catering      according to market trend

开拓发展销售市场和商业计划,配合宴会销售总监根据市场发展趋势制定销售策略

  • To seek for new business opportunities

寻找新的商机

  • To create sales leads

创建销售线索

Sales Related Activities 销售相关的活动

Liaises closely with Sales Team in proposing the best deal when handling leads /inquiries (pricing strategy, special requirements) passed over, in order to convert the leads / inquiries to confirmed event.

当销售团队操纵生意案例/ 需求(价格策略、特殊需求)时给予建议和支持,使生意质询转变为确认的事件。

Prepares proposals / contracts for leads / inquiries received from Sales Managers.

当从销售经理处拿到生意需求时,及时为客户准备计划书/合同等。

Follows through from negotiation until departure for events assigned.

对于分派的会议事件从开始要坚持谈判。

Liaises with clients on finalising details and gives professional advice on set-ups and planning of events.

和客户一起商谈最终细节并在活动计划和布置上给予专业的忠告和建议。

Practices up-selling at all opportunities to maximise revenue.

尽最大可能去提升销售额在所有机会。

Ensures effective communication with clients and internal departments.

保证与客户和酒店各部门有效的沟通。

Responsible for the dissemination of groups related information to other departments e.g. issues Banquet Event Orders, Group Resumes and chairs pre-event meeting.

将团队涉及信息分发至酒店各部门。例如:发宴会通知单,团队摘要和准备会议讲座。

Maintains close co-ordination with respective departments on organisers'requirements and last minute event requirements.

在会议组织着有需求或有紧急需求时及时与各部门进行沟通协调。

Be visible to organisers and clients during their event/group dates and monitors guest satisfaction.

让活动组织者和客户在活动/团队停留期间让其客人满意。

Oversees the operation of banquet functions and works closely with various departments to ensure quality service is delivered to our clients at all times.

检查宴会运行和与其一起工作的各部门工作,在所有的时间内确保有质量的服务给客人。

Regularly reviews Master A/C postings to ensure postings are correctly done. Reviews bills with organizers regularly so as to eliminate adjustments needed on final invoice.

定期回顾主帐入帐明细并确保其准确性,需要和客户一起检视帐单避免调整最终发票清单。

Maintains close communication with concerned Sales Manager during the process.

在工作进行中与相关销售经理维持持续沟通。

Involves concerned Sales Manager during post-event meeting and post-event follow up such as sending Thank you letter & Post-Event Critique forms together.

和相关的销售经理一起跟进会议和活动,例如一起发感谢信和会议跟踪调查表等。

Verifies total charges and layout of invoices prepared by Accounts Receivable and sends out to organisers.

校对总帐单和发票并由应收款部门准备和开发票给组织者。

Obtains feedback from clients and follows through with the necessary actions.

从客户处获得意见反馈并通过必要行动来跟进。

Refers leads and sends Event Profile information to relevant sister hotels or GSO (if any).

转介生意和发送会议活动档案给相关姐妹酒店或集团区域销售部。(如果需要)

Maintains the active Event Profile Database & Group Chart.

保持制定有效的会议活动数据档案及团队结构图。

Establishes and maintains files of major accounts and assists the Director of Banquet Sales in maintaining the Accounts Management System.

建立和维持主要的客户档案并协助宴会销售总监维护管理客户档案管理体系。

Establishes good working relationship with internal customers (other departments of the hotel) and external customers (clients, event contractors, suppliers).

与内部客户(酒店其它部门)和外部客人(客户,会议承办人,供应商)等建立良好的工作关系。

Actively participates in achieving the departmental goals which contribute to Marketing budget.

积极参与完成部门目标和达到市场预算。

Closely monitors accounts revenue and business production.

紧密关注客户在酒店的生意产量。

Provides feed-back on market trends and keep updated with client relationships and overall business goals through close communication with Banquet Sales Managers and Director of Banquet Sales.

提供反馈市场趋势,与宴会销售经理和宴会销售总监保持沟通,并与客户保持良好关系,不断更新整体经营目标。

Maximises up-selling opportunities whenever possible.

抓住任何有可能的销售机会。

Assists the Director of Catering Sales and Conference Service in the forecasting of group room nights and banquet revenue.

协助宴会销售总监预测团队间夜和宴会收入。

Arranges relationship building visitations when necessary.

视需要安排商务拜访。

Cross-sells other sister Hotels where appropriate.

与其它酒店交叉销售。

Closely communicates with concerned Sales Managers regarding the progress of the negotiation process.

就有关谈判进程的进展状况与销售经理紧密联系。

Conducts site inspections for potential clients when Banquet Sales Managers / Co-ordinators are not available).

当宴会销售经理、协调员没有空闲时,带领有潜力客户做酒店视察。

Attends regular communication meetings with operations staff to update on event details.

参加正常的沟通会议与运作部门在宴会细节上。

Ensures effective and close communication within the department and other departments.

确保和其它部门有效而密切的沟通。

Maintains timely and responsive communication with clients.

及时满足客户需求并保持有效沟通。

To liaise with Food & Beverage Department in ensuring that the hotel hygiene and food safety control standards are maintained.

与餐饮部沟通一起保证酒店食品卫生管理体系的实施。

To explore new market product

探索新产品适应新市场

To build up data base for catering department

为宴会销售部门建立数据库

 Communications 沟通

To attend daily briefing and catering meeting

出席每日例会和宴会销售部门的会议

To arouse management’s awareness of market needs, competitors strategies and business opportunities

激发管理层对于市场需求,竞争对手战略和商机的及时了解

Administration and Others 行政和其他

Carry out any other duties as and when required by the Director of Events

根据宴会销售总监的要求实施其他职责

To revert complaint and comments from guests to management

将来自客户的投诉和评价提交给管理层

To maximize space utilization of all function space for profit

将酒店所有宴会空间充分利用以最大限度的提高空间利润

To log all activities in Delphi system

将所有宴会活动每日录入在Delphi系统中

Personal Training and Development 个人培训与发展

To conduct training sessions to new catering associates on product knowledge and general policy and procedures

对于新的宴会销售人员进行产品知识,一般条例及程序的培训

To support departmental trainer for new colleagues

协助部门的培训员对新员工进行培训

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