招聘Reception and Sales 健身中心接待兼销售_重庆丽思瑞酒店招聘信息-最佳东方

Execute job tasks according to the pre-defined standards & procedures and in compliance with the company employment handbook.

根据拟定的规定条例以及公司员工手册执行其职责范围内的工作。

Ensure Front Desk area up to standard and all operating equipment is well-maintained.

确保前台区域符合标准,所有营运设备运作正常.

Demonstrate honesty, reliability, ethics, and professionalism; demonstrate consistency between words & behaviour.

展现诚实，可靠，规范及专业的工作礼仪。

Accept personal responsibility and accountability for achieving results within targeted timelines; ensure clear authority and accountability for results by others.

在规定的时限内承担相应的责任及义务从而完成任务。并清晰其他职务的权限及责任。

Be fully knowledgeable about the hotel facilities, functions and local area information.

熟知酒店设施,功能及当地区域信息.

Add value through operational efficiency through process improvement; understand and focus on the key drivers of sales, colleague and customer satisfaction, profitability, and quality.

通过收入的增长和有效的运作提升价值；理解并关注销售，同事和宾客的满意度，收益和质量的关键。

Be familiar with hotel emergency procedures e.g. fire alarm and take charge during emergency situations.

熟悉酒店对于紧急情况的程序，例如：遇火警时负责紧急情况的处理。

Follow hotel regulations on cashier management of personal reserve funds, accurately handle membership and private education courses for guests.

遵循酒店关于收银员管理个人备用金的规定，准确地为宾客办理会籍及私教课程业务。

Up sell and cross sell of hotel Fitness Center and facilities to maximize revenue.

推销酒店健身中心及其产品从而最大化增加酒店收入。

Attend to all guest enquiries with poise in a helpful and professional manner.

用乐意和专业的态度应答宾客所有的询问。

Familiar with hotel Fitness Center membership card price, and all kinds of discount activities and prices.

熟悉酒店健身中心会员卡售价，及各项优惠活动及价格。

Understand the hotel PMS in regards to Fitness Center operation.

理解酒店使用系统中有关健身中心营运的知识。

Handle city ledger payments.

处理挂账。

Update the guest information and fill out the guest fitness membership information accurately in the fitness center system.

准确地在健身中心系统中更新宾客的资料以及填写宾客健身会籍资料。

Work closely with other departments to ensure a seamless service flow for the guests to maximum guest satisfaction.

和其他部门紧密合作以确保为宾客提供无可挑剔的服务从而最大化提高宾客满意度。

Understand their role in an emergency situation in the hotel.

理解在酒店遇到紧急情况时应充当的角色。

Attend assigned training sessions on time and as scheduled.

依照安排准时参加培训课程。

Ensure attendance to work is on time as scheduled.

按照班表安排准时上班。

Balancing of all cashiers’cash float at the end of each shift. Any discrepancy must be immediately reported to Supervisor.
每个班次结束后确保工作交接无误。
Perform other duties as assigned by the management.

在管理层的安排下承担其他工作职责。

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