职位福利
- 五险一金
- 技能培训
- 带薪年假
- 岗位晋升
- 包吃包住
- 管理规范
- 人性化管理
- 员工生日礼物
- 美女多
- 领导好
职位描述
- Ensure commercial management techniques of availability control are applied to achieve a maximisation of room revenue for the hotel.
在控房方面运用商业的管理技巧使酒店的住房收入达到最大值
- Ensures the accuracy of the reservations received from all sources according to the hotel room availability and rate structure.
根据酒店可售房型及价格构架接收, 准确录入各订房渠道的预定
- Provide guest with update hotel information on the hotel product, including room type, room rate, F&B promotion, opening hour…
提供客人酒店各种产品及服务的最新信息 (例,房态,房价,餐饮推广及营业时间等)
- Always try to sell higher rate rooms first (up selling) by promoting the features of the premium room versus standard room.
通过与普通客房相比推销高级客房特色的方式销售高级客房 (增销)
- Always try to sell other service to the guest such as limousine transportation service.
尽力销售酒店其它产品(例.租车服务)
- Always offer alternative options when meeting resistance such as alternative rate/date/room type/waitlist
遇到困境时为客人提供多项选择 (例:其它价格/其它房型/等候名单)
- Ensure all guest requests are responded immediately.
确保所有客人需求得到即时回复
- Performs duties of secretarial nature ncluding preparing correspondence, maintaining files, sending faxes, etc.
履行秘书的职责, 包含准备预定单,整理文档资料,收发传真等.
- Prepare arrival list for the following day.
准备下一天的到店预定列表
- Record all refused business with reasons for refusal.
记录所有未接受预定极其原因
- Assist Reservation Supervisor in preparing the daily/weekly/monthly Report
协助主管准备每日每周及每月报表
- Maintain and update guest history and collecting marketing information.
保持及更新客史数据并收集市场数据
- Communicate with other department and within the department in a professional and positive manner
用专业和积极的态度与部门内部及其它部门进行沟通交流
其他要求
语言能力:英语-一般
比比竞争力
目前共有
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
公司地址
重庆市渝中区环球金融中心人力资源部36F
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