GeneralFood and Beverage Services 餐饮服务
Maintain cleanliness of work and guest areasby clearing, collecting and returning food and beverage items to proper area,practicing clean-as-you-go procedures.
通过清理、收集食物和饮料并将其放回到适当的区域,保持工作和客人区域的干净整洁,做到随手清理原则。
Communicate additional meal requirements,allergies, dietary needs, and special requests with the respective kitchens,and ensure guests’ orders are delivered.
与后厨沟通确认客人的额外用餐要求(如过敏源、饮食需求和其它特殊要求),并确保客人的订单成功送达。
Set tables according to type of event andservice standards, including types of linens, glassware, plate/chinaware, and
silver/flatware, ensuring all supplies meet quality standards.
根据活动类型和服务标准布置餐桌,包括亚麻布、玻璃器皿、盘子/瓷器和银/餐具的类型,确保所有用品符合质量标准。
Pick-up trays and clean tables as needed toensure a clean dining area.
因需回收托盘并清洁餐桌,确保用餐区的干净整洁。
Follow appropriate procedures for servingalcohol, follow local Training & Guidance process, and all states &local laws for serving alcohol responsibly (e.g., last call times)
遵循适当的侍酒程序,遵循当地的培训和指导流程,以及所有州和地方法律,以负责任的方式提供饮酒服务
Retrieve and deliver food and beverageorders in a timely manner.
及时取回并交付食品和饮料订单。
Perform other reasonable duties asrequested.
根据要求履行其他合理职责。
Requisition all necessary supplies, specificallybottle-for-bottle liquor restock, transporting supplies from storeroom to bar
set-up area as required.
征用所有必要的用品,特别是瓶装酒的补货,根据需要将用品从储藏室运送到酒吧设置区。
Greets and receives guests, checking ofreservation and table management system as to the assigned table and seats
guest as per Sequence of service while explaining special restaurant features
接待客人,根据服务顺序检查预订和餐桌管理系统,并为客人安排座位,同时解释餐厅的特色
Introducing menus and making recommendations depending on meal periodand briefing instructions
根据用餐时段和操作指南介绍菜单并向顾客提供推荐与建议
Taking orders by following outlet specific Sequence of Service andapplying upselling techniques
按照餐厅的指定服务顺序接受订单,并应用促销技巧提升客单价;按照标准程序在餐厅的POS系统中处理订单
Processing orders in the outlets’ POS system, following the standardprocedure
按照标准程序在餐厅的POS系统中处理订单
Have sound knowledge of outlets food and beverage menus and dailyspecials and can clearly explain these to the outlet's patrons.
对餐厅的食品和饮料菜单以及每日特色菜肴有一定的了解,并能向顾客做出清晰的解释与介绍。
Prepares beverages as per section assignment and adheres to servicestandards by meal period and type of service
根据章节分配准备饮料,并遵守用餐时间和服务类型的服务标准
Oversee, guide and work closely with trainees and casuals working in thesame outlet
监督、指导并与餐厅实习生和临时工保持密切合作
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