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扬州三盛希尔顿逸林酒店LOGO

扬州三盛希尔顿逸林酒店

    职位:前台接待

  • 职位性质:全职
  • 工作地区:江苏省扬州市
  • 招聘人数:1人
  • 学  历:高中
  • 工作经验:1年以上
  • 所 在 地:江苏省 扬州市
  • 户 籍 地:不限
  • 提供食宿:可提供吃
  • 年龄要求:20-35
  • 计算机能力:良好
  • 语言要求:英语(熟练)
  • 国际联号工作经历:不限
  • 薪资待遇:2.8千-3.5千
  • 职位有效期:2020-10-28至2020-11-27

岗位职责/职位描述

职位描述:

Greets and registers guests, providing prompt and courteous service .Check in / out of guests. Resolves guest challenges throughout their stay in our hotel. upgrades guests as required . Promotes hotel services .

    

热情友好的问候客人,确保提供高效一致的服务。对入住期间的各种需求和问题予以快速解决,销售酒店各项产品确保利润最大化。

Specific Job Knowledge, Skill and Ability 工作技能技巧要求:

    

    

1. Considerable skill in the use of a calculator to perform moderately complex mathematical calculations without error .

    

能运用计算器材准确无误的进行各种数据运算。

    

2. Ability to read, Listen and communicate effectively in English, both verbally and in writing .

    

能用英语有效的倾听和进行沟通。

    

3. Ability to access and accurately input information using a moderately complex computer system .

    

熟练操作酒店电脑系统。

Required Qualifications 必要的资历要求:

        

    

1. Ability to effectively deal with internal and external customers , some of whom will require high levels of patience , tact and diplomacy to defuse anger , collect accurate information and resolve conflicts .

    

擅长于处理宾客关系,能有效快速的应对处理各种问题。

    

2. Interpersonal skills to provide overall guest satisfaction.

    

以较强的人际交往能力提高客人满意度。

    

3. Ability to work under pressure and deal with stressful situations during busy periods.

    

能在强压下胜任工作。

    

    

Preferred Qualifications 更高的资历要求:

    

    

1. 1 or 2 years of related work experience prefered.

    

1至2年相关工作经验者优先。