招聘前台主管_南昌融创施柏阁酒店Steigenberger Nanchang招聘信息-最佳东方

1.掌握客房预订情况，向部门经理报告重要团体和客人的订房情况，检查VIP通知单的发送情况，负责VIP接待工作的落实；

Master guest room reservation, report the important group and guest reservation to the Department Manager, check the VIP notification, and take charge of VIP reception.

2.负责前台财产、设备的使用管理和保养工作，及各类资料的收集、存档及管理工作；

Responsible for the use, management and maintenance of the front desk property and equipment, and collect, archive and manage all kinds of data.

3.检查每日的报表是否有误，并及时纠正；

Check daily reports for errors and correct them in time.

4.建立体质良好的宾客关系，努力增加客房销售。

Establish a good relationship with guests, and strive to increase room sales.
岗位要求

Job Requirements

1.大专以上学历，有同岗位工作经验2年以上，熟练的英文交流水平；

College degree or above, with 2 years experience in the same position, fluent in English communication.

2.热情好客，有良好的团队领导精神及执行力。工作认真负责，作风正派；

Hospitiy.Good team leading spirit and executive ability. The work is serious and responsible, and the style is upright.

3.熟练掌握前厅部工作的各个环节和程序；

Familiar with all aspects and procedures of front office.

4.掌握酒店管理基础知识，善于同宾客交往、沟通，处理周到、果断，能独立处理各种投诉；

Basic knowledge of hotel management, good at communicating with guests, communicating with each other, handling thoughtful and decisive, and dealing with complaints independently.

5.主动带领团队工作。

Take the initiative to lead the team work

酒店拥有南昌最顶尖、完善的设施与服务，202间典雅舒适的豪华客房与套房皆可饱览美丽的九龙湖。酒店设计奢华典雅，浓郁的江西文化与时尚元素交相辉映，华丽的材质与优雅的陈设相得益彰。总面积近3,500平方米的先进宴会厅设施位于酒店一层：※2,000平方米的无柱式大宴会厅，层高10米，配备104平方米高清LED屏※8间设备先进的多功能厅和会议室※先进的视听与多媒体设施※一站式“专属会议管家”服务和“浪漫婚典”服务等。酒店拥有完善的设施与服务，375间典雅舒适的客房与套房可饱览美丽的九龙湖和融创城景观。酒店设计典雅，浓郁的江西文化与时尚元素交相辉映，华丽的材质与优雅的陈设相得益彰。无论举办何种活动，这是都您的不二之选:※ 4间可灵活分隔的多功能会议厅※面积为800平方米的无柱式大宴会厅※ 先进完善的多媒体视听设备※ 专业而富有经验的会议管家。