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上海苏宁宝丽嘉酒店 BELLAGIO SHANGHAI

    职位:FO Receptionist 前台接待

  • 职位性质:全职
  • 工作地区:上海市
  • 招聘人数:2人
  • 学  历:大专
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:不限
  • 计算机能力:熟练
  • 语言要求:英语(熟练)
  • 国际联号工作经历:优先
  • 薪资待遇:4千-5千
  • 职位有效期:2020-06-04至2020-09-02

岗位职责/职位描述

 1. Sell and up sell rooms, designate room and register guest;
销售和升级销售房间,分配房间和为客人登记;
2. Determine credit, render bills, receive cash and credit payments in an efficient and accurate manner;
确定信贷,提供账单,有效率并精确的收取现金和信用支付;
3. Audit and balance cash drawer in beginning and end of shift;
在班次开始和结束时审核和平衡钱箱;
4. Create, update, and present guest folio;
创建,更新以及提供客人账单;
5. Control and issue keys to guest rooms;
控制以及分发给客人房间钥匙;
6. Respond to guest inquiries and resolve guest concerns in a proficiency and professional manner;
用熟练和专业的方式回答客人问询以及解决客人要求;
7. Creates and maintains a refined yet welcoming and proficient guest registration experience;
创建和维护,熟练的欢迎客人登记的精致体验;
8. Intentional and alert regarding security measures and procedures. Report any unusual circumstances, events or guests with Supervisor;
保持安全措施和程序的警惕意识。随时向主管汇报任何不寻常的情况或关于客人的;
9. Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies;
必须能够满足工作出勤准则和坚持部门和公司的政策;
10. Carries out any other reasonable duties and responsibilities as assigned.
完成其他合理分配的职责和任务。