• 五险一金
• 技能培训
• 带薪年假
• 节日礼物
• 岗位晋升
• 管理规范
• 领导好
• 帅哥多
• 美女多
• 包吃包住

岗位职责:
JOB SUMMARY
岗位描述
Under the general direction of Chief Accountant, Assistant Director of Finance, the Director of Finance and within the limits of DMH policies and procedures, and local requirements, has responsibility for administration of Hotel’s Credit Policies. Promotes the desired work culture around the core values of DMH and the brand ethos.
在总会计师，财务副总监及财务总监的领导下，在DMH政策及流程的范围内，对酒店信用政策及应收账款进行管理。围绕DMH核心价值与品牌风格创造良好的工作文化环境。

JOB RESPONSIBILITIES
工作职责
1.	Ensure adherence to the hotel’s credit policy
确保遵守酒店信贷政策
2.	Reports to and communicates with the Assistant Director/Director of Finance on all matters pertaining to credit and collection of guest and city ledger accounts
向上级汇报工作，交流一切有关信贷、客户收账、城市分类账账户收账的事宜
3.	Cooperates, coordinates and communicates with guests and other departments in matters concerning issuance of credit, follow up outstanding accounts and assisting with credit requirements
与客户、其它部门保持交流与协调，处理信贷保险、跟进未结清账户、处理信贷要求
4.	reviewing and maintaining the Aged Trial Balance of Accounts Receivable
审核并维护过期应收账款试算表
5.	Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements
如有要求，监督团队与会议的特别结账安排，确保过账符合客户要求
6.	Reviews city ledger daily for correct postings of charges and take corrective action where necessary
每日审查城市分类账，核对费用过账是否正确；如有必要，纠正
7.	Monitor and pursue collection of overdue accounts
监督和追踪过期账户的收账
8.	Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts
每月审查坏账清单，制定可收账分析；每月对可疑负债预先采取措施
9.	Respond to and resolve account queries in conjunction with accounts receivable
结合应收账款事宜，答复并解决账户咨询
10.	Assists in control and collection of outstanding guest and city ledger accounts
协助控制并对未结清客户及城市分类账账户收账
11.	Prepare management reports for month end analysis and provide documentation for credit meeting
为月末分析制作管理报表；为信贷会议提供文件
12.	Review provision, write-offs and other adjustments immediately prior to month end
月末前，审查条款、勾销以及其它调整
13.	Conduct monthly credit meeting with relevant DMH team highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up
与相关DMH团队进行月度信贷会议，分析月度业绩、坏账、员工未结清账户；讨论需引起重视和跟进的账户
14.	Assists in maintaining and preparing accurate and timely financial and operating information with emphasis on the Aged Trial Balance of Accounts Receivable
协助准确及时地维护和制作财务与运营信息，以过期应收账款试算表为重点
15.	Assists in providing safe keeping, including proper storage and access, for all contracts, leases and other financial records
安全保管，包括恰当地储存和调阅合同、租赁协议以及其它财务记录
16.	Maintains professional and technical competence
保持专业与技术能力
17.	Assists in implementing and maintaining acceptable accounting practices and procedures as required by DMH policies and procedures, generally accepted accounting practices and as affected by local conditions
根据DMH的政策、公认的会计操作以及当地受影响的情况，协助实施并保持公认的会计操作与程序

任职资格:
JOB QUALIFICATIONS
任职资格
1.	Strive for constant improvement and take responsibility for your own performance
追求不断改进并且为自己的表现负责
2.	Adhere to DMH Corporate Code of Conduct
遵守DMH公司行为准则
3.	Adhere to Hotel Handbook and general policies and procedures
遵守酒店手册与政策和流程
4.	Adhere to Finance Policies and Procedures
遵守财务政策与流程
5.	Report problems to Management with suggestions for resolution
向管理层汇报问题，并附上解决建议
6.	Clarifies own job responsibilities and looks for opportunities that will increase skills and job knowledge
明确自身岗位职责，寻求能提升技能以及岗位知识的机会
7.	Understands how their role fits with others and contributes to the success of business
了解自身角色如何适应他人，为业务的成功作出努力
8.	Understands the hotel’s facilities, products and services
了解酒店设施、产品与服务
9.	Provides information when requested and promotes hotel’s services, facilities and special events
如有要求，提供信息，促销酒店服务、设施以及特别活动
10.	Implements department procedures and policies as needed
如有需要，实施部门政策与流程
11.	Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs
建立并维护与客户以及客人之间积极的关系，预测他们的需求
12.	Anticipate guest needs, handle guest enquires, and solve problems
预测客户要求，处理客人咨询，解决问题
13.	Create a positive hotel image in every interaction with internal and external customers
在每一次与内部以及外部客户的接触中建立积极的酒店形象
14.	Adhere to hotel brand standards
遵守酒店品牌标准
15.	Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
了解酒店高水准的产品与服务以向客人解释、销售这些服务与设施
16.	Assist guests and escort them to locations within the hotel at their request
如有要求，协助客人并陪同带领他们前往酒店设施
17.	Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs
了解酒店特别项目和活动的情况以便发现回应客户需求
18.	Maintain current Hotel information to be able to provide information to guests
了解酒店最新信息以向客户提供信息
19.	Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments
同事、督导、团队以及跨部门之间相互合作、相互信任
20.	Communicate well to ensure effective shift hand-overs
良好沟通，确保有效交接换班
21.	Actively participate in organized meetings
积极参与并组织会议
22.	Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
以专业积极的方式与部门及酒店员工交换意见，增进和谐，提升团队精神，确保有效的双向沟通
23.	Be open to new ideas and make changes in the job and routine as required
对新事物持有开放态度，如有需要对工作和日常工作作出变动
24.	Work in line with business requirements  
根据要求工作
25.	Complete tasks as directed by Management
根据管理层指示，完成任务
26.	Develop/update skills and knowledge (internally or externally) to reflect changed technology or changed work requirements
开发/升级技能与知识（不论是对内还是对外）以反映已变革的科技或是改变的工作要求
27.	Seek feedback on areas of shortfall
反馈不足之处
28.	Maximize opportunities for self- development.
最大化自我发展的机遇
29.	Ensure that your work quality meets the standards required and complete tasks in a timely and thorough manner with minimum supervision
确保工作质量按所需要求达标；能在最少监督的情况下，及时且彻底地完成任务
30.	Follow standards, policies and procedures
遵守标准、政策与流程
31.	Meet hotel attendance and grooming standards
遵守酒店考勤和着装标准
32.	Work effectively with customers and colleagues from different viewpoints, cultures and countries
能和持有不同观点、文化以及来自不同国家的同事有效开展工作

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